Reviews for Xiaomi Exclusive Service Center Johor Bahru

Derrick Tan CM

May 25, 2026

2

The center service is good. However, there is 1 exclusive service center in Johor. Hope Xiaomi can increase 5 more branches in Johor.

Susan Yap

May 25, 2026

1

Asked to provide box and receipt, which is different during and ask you go back to Southkey outlet as they unable to check . As a service Centre but unable to check ?

Victoria

May 25, 2026

5

1st Xiaomi app purchase,faulty 8.7" pad was sent to me fr Xiaomi KL HQ. Thks to Mr. Zach at Paradigm Mall Serv Ctr for his extraordinary effort and service for handling my claim. The HQ team are all nonsense wasting my time, telling me diff …

C

May 25, 2026

1

It's very unethical and Dodgy service center and staff. Couldn't start the phone, and shut off randomly, went there for enquiry. …

Patrick (pakp)

May 25, 2026

2

The service staff needs better training and the service centre needs to be better equipped. I sent in my phone for power button issue. After it was repaired, I found that my phone's super-charging was not working. So I sent it back in. I …

Alvin Vin

May 25, 2026

2

Very slow to get a battery replacement. Ordered since 3 weeks ago but no news of battery arrival to this centre till now. Should be 1 star but luckily still there's someone replied to my follow-ups in WhatsApp. Please help to expedite the process.

ong daniel

May 25, 2026

1

terrible service CNY send in the machine no part and keep asking me to wait. …

Patience SS

May 25, 2026

1

Speak Bahasa Melayu please it is Malaysia National language! Ask what is replaced they showed me in Red photo below Ask when collected machine at centre, the Indian receptionist blur as technician not in to explain so i …

Jeffrey Khow

May 25, 2026

1

Been waiting for 25 mins since 10am for the service center to open in Paradigm Mall. Yet door sign says the center opens at 10am. Lights are turned on but the doors are locked with no service staff in sight. Ridiculous.

MEIN LIM

May 25, 2026

5

good service, claim warranty for hairdryer. Staff inform and changed the new one for me within an hour