Derrick Tan CM
The center service is good. However, there is 1 exclusive service center in Johor. Hope Xiaomi can increase 5 more branches in Johor.
Xiaomi Exclusive Service Center Johor Bahru
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Xiaomi Exclusive Service Center Johor Bahru in Paradigm Mall Johor Bahru
Location: LOT 3F-63A LEVEL 3, Paradigm Mall, PARADIGM MALL, 81200 Skudai, Johor Darul Ta'zim, Malaysia
Floor 3 · Paradigm Mall Johor Bahru
Xiaomi Exclusive Service Center at Paradigm Mall Johor Bahru occupies lot 3F-63A on the third floor, at Jalan Skudai, 81200 Skudai. The service centre is listed on the Xiaomi Malaysia official website (mi.com/my/support/service-centre/) as the Johor Bahru location at Paradigm Mall, and on the Paradigm Mall JB store directory. The opening was announced on the Xiaomi Store Paradigm Mall JB Facebook page. The service centre supports walk-in, mail-in, and collection point services. The Xiaomi customer service hotline is 1800-18-0112, operating Monday to Friday from 9am to 6pm.
Xiaomi Exclusive Service Center Paradigm Mall provides after-sales support for Xiaomi products. Services include device repairs, warranty claims, software troubleshooting, and accessory replacements for Xiaomi smartphones, tablets, smart home devices, and other Xiaomi products. The centre accepts walk-in customers, mail-in repairs, and collection point pickups for devices sent by post. The third floor location within Paradigm Mall JB places it near the Xiaomi retail store, allowing customers to purchase new devices and receive after-sales support in the same visit. The centre is the exclusive Xiaomi-authorised service point for the Johor Bahru region, serving the southern Malaysian market. The walk-in option provides convenience for urgent repairs, while the mail-in service accommodates customers from further afield.
Xiaomi Exclusive Service Center Paradigm Mall opens daily from 10am to 10pm. The outlet is located on the third floor at lot 63A.
Xiaomi Exclusive Service Center Paradigm Mall provides after-sales support for Xiaomi products. Services include device repairs, warranty claims, software troubleshooting, and accessory replacements for Xiaomi smartphones, tablets, smart home devices, and other Xiaomi products. The centre accepts walk-in customers, mail-in repairs, and collection point pickups for devices sent by post. The third floor location within Paradigm Mall JB places it near the Xiaomi retail store, allowing customers to purchase new devices and receive after-sales support in the same visit. The centre is the exclusive Xiaomi-authorised service point for the Johor Bahru region, serving the southern Malaysian market. The walk-in option provides convenience for urgent repairs, while the mail-in service accommodates customers from further afield.
Xiaomi Exclusive Service Center Paradigm Mall opens daily from 10am to 10pm. The outlet is located on the third floor at lot 63A.
+60 16-938 5572
LOT 3F-63A LEVEL 3, Paradigm Mall, PARADIGM MALL, 81200 Skudai, Johor Darul Ta'zim, Malaysia
Floor 3 · Paradigm Mall Johor Bahru
Operating Hours
Closing Soon
9m
Monday (Today)
10 am–8 pm Tuesday
10 am–8 pm Wednesday
10 am–8 pm Thursday
10 am–8 pm Friday
10 am–8 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.0 / 5
Based on 133 Google reviews
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Photo Gallery
Xiaomi Exclusive Service Center Johor Bahru
Xiaomi Storefront
A blurred image of a Xiaomi store entrance. The iconic orange and white Xiaomi logo is visible above the glass storefront. Inside, displays of electronic products can be seen through the glass.
Xiaomi Authorized Service Center
The exterior of a Xiaomi Authorized Service Center. The storefront features a large glass facade with the Xiaomi logo prominently displayed above the entrance. Inside, the service center appears modern and organized, with desks, chairs, and display screens visible.
Xiaomi Authorized Service Center
The exterior of a Xiaomi Authorized Service Center. The storefront features large glass windows and doors, with the Xiaomi logo prominently displayed above the entrance. Inside, the service center is well-lit and organized, with service counters, seating areas, and displays of Xiaomi products.
Authorized Service Center
The exterior of an authorized service center with glass doors and windows. The store has a white interior with displays of products and service counters. A prominent Mi logo is visible above the entrance. Signage indicates it is located on Level 3, Zone A, Lot 3F-63A, in Skudai, Johor.
Mi Authorized Service Center
The image shows the interior of an authorized service center, viewed through a glass door. A large orange 'Mi' logo is visible at the top. Text on the glass reads "Authorized Service Center" and "Opening hours :Mon-Sun 10 a.m. -10 p.m.". A sign inside the door indicates "PRIORITY SERVICE FOR VIP". The service area has a counter with chairs and displays.
Xiaomi Authorized Service Center
The exterior of a Xiaomi Authorized Service Center with large glass windows. Inside, there are desks, chairs, and displays. A prominent Xiaomi logo is visible above the entrance.
Xiaomi Authorized Service Center
The exterior of a Xiaomi Authorized Service Center in Skudai, Johor. The storefront features large glass windows and doors, with prominent Xiaomi branding and signage. Inside, a clean and modern service area is visible, with desks, chairs, and displays of Xiaomi products. Decorative elements, possibly for a holiday, are also present.
Xiaomi Store Service Counter
A clean and modern service counter at a Xiaomi store. The prominent orange and white Xiaomi logo is displayed on the wall behind the counter. There are three chairs for customers, and a staff member is visible at the leftmost station. Numbered signs (1, 2, 3, 4) and a "VIP Customer Service" sign are placed on the counter. Laptops and informational displays are also present.
Xiaomi Logo Sign
A lit Xiaomi logo sign is mounted on a light gray wall. The sign is orange and oval-shaped with the white "MI" logo in the center. The sign casts a warm glow on the wall. In the foreground, parts of gray chairs are visible, suggesting an indoor setting, possibly a store or office.
Redmi Buds 6 Play Box
A white box for Redmi Buds 6 Play is placed on a laptop keyboard. The box displays an image of the earbuds and their charging case. The Xiaomi logo is visible on the top right corner of the box.
Wet Dry Vacuum Cleaner
A close-up view of a white wet dry vacuum cleaner. The image focuses on the transparent dirt and water tank, which is partially filled. The vacuum has a brush roller at the bottom and is placed on a dark blue tarp. A red circle highlights the water tank area.
Xiaomi Store Interior
The interior of a Xiaomi store, featuring displays of Xiaomi 12T Series phones and other products. The store has a modern design with white walls, bright lighting, and comfortable seating areas. A prominent Mi logo is visible on the back wall above a counter with several workstations.
Xiaomi Water Ionic Hair Dryer H500
A white box with an image of a silver and white Xiaomi Water Ionic Hair Dryer H500 on it. The box is placed on a wooden slatted surface. The box has text indicating the product name, model number, and wattage (1800W).
Xiaomi Robot Vacuum S10+ Box
A person is holding a box for the Xiaomi Robot Vacuum S10+. The box features an image of the robot vacuum and lists its features such as 3D Structured Light for Obstacle Avoidance, 4000 Pa Powerful Suction Fan Blower, Mopping with Double Rotating Mop Pads, and LDS Smart Navigation. The box also indicates compatibility with Google Home and Alexa. In the foreground, there are two white fans and a receipt.
Xiaomi Logo Sign
An illuminated oval sign with the Xiaomi logo is mounted on a light gray wall. The sign is orange with white lettering that spells out "MI". A spotlight shines on the sign, creating a bright glow.
Xiaomi Store Interior
The interior of a Xiaomi store with a prominent orange Xiaomi logo on the wall. There are several service counters with laptops and chairs, and a large display screen showcasing the Xiaomi Pad 5. Seating areas with ottomans and chairs are visible in the foreground.
Xiaomi Store Interior
The interior of a Xiaomi store features a meeting table with chairs, display screens showcasing the Xiaomi 12T Series phones, and various Xiaomi products on shelves. A robotic vacuum cleaner is visible on the tiled floor near the glass entrance.
Store Interior with Display and Robot Vacuum
The image shows the interior of a store with large glass windows and doors. Inside, there are displays of products, including a robot vacuum cleaner. A small table with yellow stools and a children's toy is set up in the foreground. A sign advertising "One-Stop Service" is also visible. The overall impression is of a modern retail environment.
Xiaomi Pad 5 Advertisement
A brightly lit advertisement for the Xiaomi Pad 5 is displayed on a wall in a store. The ad features images of the tablet and the tagline "Play hard, work smart." Below the advertisement, there are several modular seating ottomans. To the right, a glass door leads into another store, with a fire extinguisher visible near the entrance. A poster with warranty information is mounted on the wall to the left of the main advertisement.
Service Center Counter
A service center counter with chairs and laptops. A sign asks for feedback via QR code. There are two workstations with laptops and chairs. A trash can is visible to the left.
Phone Screen Protector Application
A close-up shot of a smartphone with a screen protector being applied. The protector has air bubbles and liquid residue visible on its surface. In the blurred background, a retail store interior is visible with displays and seating areas.
Man holding memory cards and showing Xiaomi smart cameras
A man with blonde hair and glasses is smiling and giving a thumbs up. He is holding several Samsung EVO Plus memory cards. In front of him are four boxes of Xiaomi Smart Camera C300. Behind him, shelves are stocked with various products. A shopping bag with the logo "live. vivid" and text "Redmi Note 12 Series" is visible to the left.
