3786 Google reviews
Showing 3786 review samples from Google Maps.
Lilia Loh
It was not a good experience. Came here for a scalp treatment. I asked the staff if the price stated on poster was correct. He said yes. When I complete my treatment, the boss said try will charge additional 2 percent. After I explained I …
Ipushtrolleyforfats
Disappointing experience due to lack of communication, transparency, and attention to customer requests. Firstly, pricing was not clear on additional charges for CNY festive period . The front of house lady had a suspicious look when we were confirming for any extra charges, which I found dishonest and unprofessional. Transparent pricing should be the basic practice for any reputable salon. Secondly, the haircut was not what I requested. I clearly communicated the style I wanted and specifically asked the stylist not to cut my fringe any shorter. Despite my repeated request, she continued to cut it further, completely disregarding my instructions. As a result, my hairstyle was damaged and was not what I desired. On top of that, the stylist (an older lady who attended to me) displayed rude behavior throughout the session, which made the experience even more unpleasant. Overall, I felt disrespected as a customer. Professionalism, honesty, and listening to clients’ requests are fundamental in this industry, and unfortunately, this experience fell far below expectations. I would not recommend this salon based on my experience.
Shirley Ong
Chance upon this salon and was intrigued to the stylist Jean who is so patient and professional by providing me ideas on how to take care of my frizzy hair. Show her the photo that I wanted for my new hair cut.. and viola she fid a very …
Rea Cahanding
Thank you Ms. Jean for my beautiful hair. This is my 2nd time and the experience is great. Staff are good and nice too
Meenaalosiny Nair
I had an amazing experience at Solasta salon! I went in for a hair wash and blow dry, and the service was top-notch from start to finish. Staff Ni Ni was so friendly, welcoming, and made me feel comfortable right away. The hair wash was so …
Charyane Tan
Gennie and Jenny did my hair, I touched up my roots, did keratin treatment. For my length, I was quoted 328rm (touch up colour + keratin + cut) I had Leo and Wan Xin who did my mani and pedicure 170rm (100rm for pedicure, …
Candice Toh
Strongly do not recommend this salon. I paid RM288 for a haircut and downperm, and left with a visible hole shaved …
Veronica Chong
Cynthia and Bobo did very nice hair colour for my CNY this year . Very satisfied . Worth the wait 💕 Lastly , thanks to Doreen for the recommendation 🥰 …
Lina Toh
Exceptional service from both Li Choon and Lili. They recommended me colours accordingly to what best matches my skin tone and checked with me every steps of the process if I’m fine with the designs before proceeding on. Highly recommend!
Dellianah Tjoe
Visited for a hair cut and to colour my hair with Cynthia today. She was very meticulous throughout the entire process and made sure that my hair colour is balanced and well done. The price is also very reasonable considering it is almost cny period. Definitely recommend and will return again.