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Rating Summary

3.8

109 Google reviews

5
68%
4
3%
3
1%
2
0%
1
28%

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Reviews for Maxis City Square

Showing 109 review samples from Google Maps.

Gary Lim

Gary Lim

1

worse ever network service provider

Michelle Lim

Michelle Lim

5

The staff "Kelvin" , really nice and very helpful and will surely help with all your needs.Good service 😀 …

Han Wei Tiew

Han Wei Tiew

5

Kelvin provided 5-star service! He helped us recover a lost phone number that we thought was gone for good. Super efficient, knowledgeable, and great communication throughout the process. If you’re looking for top-tier telco support, look no further than Kelvin. Thank you again!

DESMOND

DESMOND

1

A young guys wearing glasses was continuously playing games on counter computer and did not notice a customer coming in to ask for assistance. Even after his colleague tried to hint and remind him, he showed no response at …

Zeri Nazroy

Zeri Nazroy

5

I had a great experience here. The staff, especially Haikal, was very helpful and knowledgeable about Maxis plans and devices. Everything was done quickly and smoothly

A C

A C

5

I would like to formally commend Haikal for his exceptional service and unwavering dedication in assisting us with our network and SIM card-related concerns on 2 July 2025. Throughout the process, Haikal demonstrated remarkable patience, …

Sheng Min

Sheng Min

1

I visited your Maxis Centre at City Square, Johor Bahru, around 8:30 PM on 31/07/2025, requesting help to replace my eSIM for a new mobile device. The two young teenagers staff on duty was unhelpful, dismissive, rude and …

Melvin Choe

Melvin Choe

1

Bad service and bad attitude of staff. Provide fake information and keep hard pushing sales for plan. Do not want to assist in converting existing prepaid to esim and provide false information on prepaid will be no longer to be access for internet banking.

Shannon Delevinge

Shannon Delevinge

4

They didn't follow up with me on the status as promised, and the results had already come out. I had to go there a week later just to check on the status myself. …

Noor Aznah

Noor Aznah

1

i just top up maxis directly to counter around 4 pm 7 sep 2024.Until now 6.15 pm not yet delivered my top up.i cant return back to centre coz i rushing going back singapore.so bad this situation,now feel bad for tht,n feel like burn my money.So please la check properly your staff either he put the correct number or not.So bad