Menu

Rating Summary

4.1

538 Google reviews

5
54%
4
21%
3
14%
2
2%
1
8%

Write a Review

Share your experience at Johor Bahru Sentral Railway Station (KTM Intercity) with other customers.

Write a review

Reviews for Johor Bahru Sentral Railway Station (KTM Intercity)

Showing 538 review samples from Google Maps.

bean bird

bean bird

5

Clean and on time. Friendly staff members πŸ₯° …

marklinbellamyho

marklinbellamyho

4

FEB 2023 πŸš† Bagus Bagus ❀️ it is more convenient than the traditional bus 🚌 route but of course, cikit cikit, things can still be improved through passenger feedback πŸ™πŸ» …

M Manja

M Manja

5

Waiting area is on the 3rd floor. Same waiting area to take the SG-JB shuttle. Took the KTMB ETS just before the crazy CNY 2026 week. ETS stands for Electric …

Chandra Appavoo

Chandra Appavoo

5

Dear KTM Customer Service, My wife and I are senior citizens who visited the ticketing counter at JB …

Mohammad Suffian Mustafa Kamal

Mohammad Suffian Mustafa Kamal

2

can do something about ur departure waiting area? so stuffy no a/c. if u claim got a/c, then its not very ventilated for 200pax+/-

William Ok

William Ok

5

It is good strategic for tourists who will continue their journey out of Johor, they can look for a bus or taxi from here. public places that are always busy every day.

Mohd Shahrizal Salleh

Mohd Shahrizal Salleh

3

JB sentral doesn't have Ruby Lounge for ets business class to wait for their train

MT YES

MT YES

5

JB Sentral to Gemas, the train scheduled was punctual. Inside the train, food selling is available.

Rajen Arasu

Rajen Arasu

5

January 2026. Hassle free embarkation/disembarkation process for the Shuttle Tebrau KTM service. Departure gate A is usually utilised for embarkation for trains to Singapore. Departure gate B is utilised for embarkation for the new ETS service and other KTM train services to other parts of Malaysia.

Marlene Lee

Marlene Lee

3

Fairly easy ride to and fro Singapore to JB. One train every 1.15 hour. Transit time 5-7 mins. Queue for train seat though. There is no guarantee seats for elderly. So must first come first serve kind…