3757 Google reviews
Share your experience at 海底捞火锅 新山真力店 Haidilao Huo Guo with other customers.
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Anabel Lim
🌟 Exceptional service especially from JiaXin. Her positive energy and professionalism was outstanding. The attentiveness was next-level—the anticipated needs before I even asked. It’s rare to encounter someone who is both so efficient and …
小玲
Haidilao truly lives up to its legendary reputation for service! The staff are incredibly attentive and make you feel so welcome. …
Elvis Tan
HDL’s fishmaw chicken soup never fails to amaze me! All time favourite! Service was amazing, especially 振广 who always made sure we had everything we needed, from constant refilling of drinks to asking if we needed dessert! I’ll definitely be back to patronise this outlet
Pearlyn Seet
Yesterday, my friend surprised me with a belated birthday celebration at this outlet and I genuinely want to commend the team for their impeccable service. …
Liau Yuan Wei
Brought my partner’s family to HDL for their virgin experience! Overall, they enjoyed their time here. …
Rui
The service here is absolutely fantastic! We needed to stay a little longer after our meal, and the manager and staff were incredibly accommodating, offering us complimentary hot tea and letting us remain for over an hour. …
Joan
Our waiter Nelson was very enthusiastic and provided excellent service, always ensuring that we had sufficient soup left in our hotpot and even went out of his way to pack some snacks for us for later! He also consistently cleared our …
Sharon Tang
My friend and I had a wonderful experience at this Haidilao outlet on Wednesday 11 Feb, and I would especially like to thank 铭洁 for her excellent service. She was incredibly patient and attentive throughout the 美甲session, making us feel …
Michelle Chin
Got served by waiter Ding Kang. Very professional, helpful with excellent service. Ask him to do us small favours and he deliver with superb results. One of my friends asked for bean curd dessert and he came back to us with a full plate of delicious desserts. Will definitely come back again and hopefully can be served by him again.
Jaeyoong Vilx
I had a late dinner here and was genuinely impressed. This is the best Haidilao service I’ve experienced in Malaysia so far. The staff were extremely friendly. …