Anna Bii
Hidayah very nice and intro me which product is suit for me And my face getting better Love her service 🫶🏻 …
The Face Shop
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The Face Shop in Johor Bahru City Square
Location: Lot J1, Level 1, 05, 106, Jalan Wong Ah Fook, Bandar Johor Bahru, 80000 Johor Bahru, Johor, Malaysia
Floor 2 · Johor Bahru City Square
The Face Shop at Johor Bahru City Square occupies lot J1-05 on Level 1, at 106-108 Jalan Wong Ah Fook, 80000 Johor Bahru. The Korean beauty brand is listed on the City Square website, the Face Shop Malaysia website, and Facebook. The City Square website directory lists The Face Shop under Beauty and Personal Care, at Level 1, Lot J1-05. The Face Shop Malaysia website (malaysia.thefaceshop.com.my) provides the brand's full product range and company information, noting the head quarters as LG Household and Health Care Malaysia Sdn Bhd. A Facebook post promotes THE FACE SHOP BIG SALES IS BACK, encouraging customers to get ready to glow and save, and reminding that usual spots are still at JB City Square. The Face Shop is a South Korean beauty and skincare brand owned by LG Household and Health Care, known for natural ingredient-based cosmetics and skincare, with the City Square JB location being one of its Malaysian outlets.
The Face Shop City Square sells Korean beauty and skincare products. The product range includes skincare (cleansers, toners, serums, moisturisers, masks, sun care, and eye care, featuring natural ingredients such as rice water, jeju volcanic ash, aloe, and herb), makeup (BB cushions, foundations, lip tints, lipsticks, eyeshadows, mascaras, and concealers), body care (body lotions, body washes, hand creams, and body scrubs), masks (sheet masks in various ingredients and formulations, wash-off masks, sleeping packs), and men's skincare (cleansers, moisturisers, and grooming products). The natural ingredient philosophy uses plant-based and naturally derived components. The BIG SALES promotions provide periodic discounts on skincare and makeup. The lot J1-05, Level 1 location provides a beauty retail format with product testers, skincare consultation, a mask wall, and a checkout counter. The Face Shop competes with other Korean beauty brands at City Square (such as Innisfree, Etude House), differentiating itself through the LG Household and Health Care backing, the natural ingredient philosophy, and the BIG SALES promotions.
The Face Shop City Square opens daily from 10am to 10pm. Lot J1-05, Level 1. Website malaysia.thefaceshop.com.my. BIG SALES promotions periodically.
The Face Shop City Square sells Korean beauty and skincare products. The product range includes skincare (cleansers, toners, serums, moisturisers, masks, sun care, and eye care, featuring natural ingredients such as rice water, jeju volcanic ash, aloe, and herb), makeup (BB cushions, foundations, lip tints, lipsticks, eyeshadows, mascaras, and concealers), body care (body lotions, body washes, hand creams, and body scrubs), masks (sheet masks in various ingredients and formulations, wash-off masks, sleeping packs), and men's skincare (cleansers, moisturisers, and grooming products). The natural ingredient philosophy uses plant-based and naturally derived components. The BIG SALES promotions provide periodic discounts on skincare and makeup. The lot J1-05, Level 1 location provides a beauty retail format with product testers, skincare consultation, a mask wall, and a checkout counter. The Face Shop competes with other Korean beauty brands at City Square (such as Innisfree, Etude House), differentiating itself through the LG Household and Health Care backing, the natural ingredient philosophy, and the BIG SALES promotions.
The Face Shop City Square opens daily from 10am to 10pm. Lot J1-05, Level 1. Website malaysia.thefaceshop.com.my. BIG SALES promotions periodically.
+60 7-222 4188
Lot J1, Level 1, 05, 106, Jalan Wong Ah Fook, Bandar Johor Bahru, 80000 Johor Bahru, Johor, Malaysia
Floor 2 · Johor Bahru City Square
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday (Today)
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
3.8 / 5
Based on 16 Google reviews
Mall Ranking
Based on customer ratings
health Ranking
Based on customer ratings
Negative Reviews
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Positive Reviews
Darren Loh
Hidayah(staff) was very friendly and helpful. She was patient and took time to explain the different products and discounts. It was such a good experience that I would come over to jb just to visit this store. I am from Singapore btw :D
Glenda LimWX
The staff ( Kiat Yee ) was very knowledgeable in the products and how it would suit the different skin tones. She was professional, meticulous and very friendly, it was a pleasant experience.
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Photo Gallery
The Face Shop
The Face Shop
The exterior of a brightly lit cosmetics store called "The Face Shop". The store has large glass windows and doors, with shelves displaying various beauty products inside. A prominent sign above the entrance reads "THE FACE SHOP". There are promotional displays and signage visible both inside and outside the store.
The Face Shop
The exterior of a brightly lit cosmetics store with the store name prominently displayed above the entrance. Inside, shelves are stocked with various beauty products, and promotional signs for "BIG SALE" and "BUY 1 GET 1" are visible.
Man-ology Ultimate Multi Cleansing Foam
A hand holds a dark blue tube of Man-ology Ultimate Multi Cleansing Foam. The text on the tube reads "man-ology [better than before] Ultimate multi cleansing foam With Sage, The Baldleech aqua & firming formula Dermatologically tested 160 ml / 5.4 fl. oz.". In the background, a white water bottle is visible.
The Face Shop Skincare Set
A close-up view of a skincare set from The Face Shop, featuring two bottles and a cap. The set includes "the therapy vegan blending serum" and "the therapy vegan blending toner." The packaging also mentions "végétalienne la thérapie" and "with Swiss edelweiss flower and leaf extract."
Cosmetics Display
A display of various cosmetics, including nail polish, face masks, and other skincare products. The display features shelves stocked with numerous items, with promotional signage indicating "BUY 2 1 FREE" offers. The brand "THE FACE SHOP" is visible on signage.
The Face Shop Display
A display for The Face Shop featuring a "Gift With Purchase" promotion and Chinese New Year themed gift. Products are visible on shelves in the background.
Mall Interior with Retail Booths
A busy mall interior featuring various retail booths. On the left, a Tupperware Brands booth displays an array of colorful plastic containers and bottles. Further down, a booth with a display of handbags and accessories is visible. In the center, "THE FACE SHOP" storefront is prominent. To the right, a red-framed booth with signage "Muje" is set up, with people browsing at a table. A Starbucks Coffee sign is also visible in the background. People are seen walking through the mall and interacting with the booths.
Cosmetics Store
A woman walks past a cosmetics store in a mall. The store has displays of makeup and skincare products. Signs for McDonald's and Shins are visible in the background.
The Face Shop Storefront
A view of a brightly lit store interior, likely a cosmetics shop, with displays of skincare products and makeup. A large cutout of a man in pink pants stands near a promotional sign offering discounts. The store's name, "THE FACE SHOP," is visible on signage and displays.
