The Body Shop at Johor Bahru City Square is listed on the City Square website and The Body Shop Malaysia website. The City Square JB website lists The Body Shop under Beauty and Personal Care, at 106-108 Jalan Wong Ah Fook, 80888 Ibrahim International Business District, open daily from 10am. The Body Shop Malaysia website (thebodyshop.com.my) provides the brand's full product range, promoting the Love Your Body membership, the Mobile App, and Community Fair Trade programme. The Body Shop is a British beauty and skincare brand founded in 1976 by Anita Roddick in Brighton, known for its cruelty-free beauty products, ethical sourcing through Community Fair Trade, and activism-driven brand philosophy, with the City Square JB location being one of its outlets at the CIQ-adjacent mall serving commuters, tourists, and JB city centre shoppers.
The Body Shop City Square JB sells cruelty-free beauty and skincare products. The product range includes skincare (cleansers, toners, serums, moisturisers, masks, eye care, and SPF, featuring ingredients such as tea tree, vitamin C, drops of youth, British rose, and aloe), body care (body butters, body lotions, body washes, hand creams, and body scrubs, in iconic scents such as satsuma, shea, olive, and coconut), hair care (shampoos, conditioners, and hair masks), makeup (foundations, concealers, lip products, and brow products), fragrances (perfume oils and eau de toilette), and gift sets (curated gift sets and festive collections). The Community Fair Trade programme sources ingredients ethically from communities worldwide. The Love Your Body membership provides points, rewards, and exclusive offers through the Mobile App. The City Square location at the JB CIQ provides convenience for Singaporean visitors and JB commuters. The Body Shop competes with other beauty retailers at City Square (such as THE FACE SHOP, Innisfree), differentiating itself through the cruelty-free commitment, the Community Fair Trade sourcing, the Love Your Body membership, and the British brand heritage since 1976.
The Body Shop City Square JB opens daily from 10am to 10pm. Website thebodyshop.com.my. Love Your Body membership available. Community Fair Trade programme.
+60 16-223 6025
Lot M1- 19 Level 1, Johor Bahru City Square,, 106-108 Jalan Wong Ah Fook, 80000 Johor Bahru, Johor, Malaysia
The description of the Chinese woman and the very rude hall was very bad, made me very disappointed. The Chinese woman looked at me like I couldn't be bought. then I went to the storefront to buy my products. The face shop 21/march/25 time 4-6clk
Positive Reviews
Nurain
Outstanding customer service! The retail associates Syamil was approachable, well-informed, and made my shopping experience smooth and enjoyable. Thank you to Manager Shirlyn who expedited the exchange product easily . Well done.
Suhaina Narayanan
Staff whose name starts with "S", and 5 letters long is very very patient. Also very knowledgeable about the products and has excellent CS skills. …
Min Alisha
Visited the outlet more than 3 times and I’m pleased with staff’s friendly attitude and customer service. I can vouch that their services are way better than the outlet at Mid Valley (which I visited twice and not impressed). …
Write a Review
Photo Gallery
The Body Shop Johor Bahru City Square
The Body Shop
The exterior of a The Body Shop store. The store has a large green neon sign that says "THE BODY SHOP." Inside the store, shelves are stocked with various products. There is also a display of heart-shaped decorations in the window.
The Body Shop
The exterior of a Body Shop store with its prominent green neon sign. The store features shelves stocked with various products, decorative plants, and promotional displays. A large sign advertises a "Free Summer Pouch" with purchase. The store's interior is visible through the glass facade, showcasing more products and displays.
The Body Shop
The exterior of a The Body Shop store. The store has a large illuminated sign above the entrance that reads "THE BODY SHOP". Inside the store, shelves are stocked with various beauty products. There is a display stand in front of the store with products and a sign that says "VITAMIN E 48H MOISTURE".
The Body Shop
The exterior of a "The Body Shop" store. The store has a large sign above the entrance that reads "THE BODY SHOP". Inside, shelves are stocked with various beauty products. There are promotional displays and signage visible, including one advertising "2X POINTS" and another for "MUSK LOVE".
The Body Shop
The exterior of The Body Shop store with its prominent signage. The store features a "100% Vegetarian" message on the left wall and "The Body Shop" logo above the entrance. Inside, shelves are stocked with products, and sale signs indicating "Up to 50% Off Selected Items" are displayed. Two people are walking past the storefront.
The Body Shop
The exterior of a The Body Shop store with its prominent signage above the entrance. Inside, various skincare and beauty products are displayed on shelves and counters. A promotional display featuring a squirrel and the text "CRUELTY FREE" is visible to the left. A cart with smaller products is placed near the entrance. The store has a checkered floor pattern at the entrance.
The Body Shop
The exterior of The Body Shop store in a mall. The store has a large sign with the store name. There are two people standing in front of the store. The store is decorated with plants and colorful patterns on the floor. There is also a sign indicating "DOOR CLOSED" and a promotional sign for "BUY 2 AT 10% OFF" and "BUY 3 AT 20% OFF".
The Body Shop Vibrant Bergamot Products
Two products from The Body Shop's Vibrant Bergamot line are displayed: an Eau de Toilette and a Shower Gel. Both bottles feature the brand's logo and product name. A festive, snow-dusted artificial tree is visible in the background.
The Body Shop Products
A collection of The Body Shop products, including a Tea Tree Hair & Scalp Scrub and a Ginger Scalp Serum, are displayed on a wooden surface next to a small, snow-dusted artificial Christmas tree.
Blurred display with red sphere
A blurred image shows a large red sphere on a display. The sphere has some yellow circular designs on it. A black and yellow striped rope barrier is in front of the sphere. The background is out of focus and shows what appears to be escalators and lights. The foreground shows a tiled floor.
Heart-shaped decoration with text
A large, red, heart-shaped decoration with a keyhole in the center. The words "The Key To Your Heart" are written in wooden letters across the top of the heart. The decoration is adorned with red roses and green leaves. Several smaller gold hearts are scattered across the surface of the larger heart. Above the decoration, a sign displays the logo and name "JOHOR BAHRU CITY SQUARE". A dark blue ribbon with the same logo and name is visible at the bottom of the image.