Adam Primaeros
I've been told to go to a mall to sell off foreign notes, so I went here. Other places probably not so picky about rejecting USD and EURO notes like this place does. I hate it. Disappointing.
Merchantrade
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Merchantrade in Paradigm Mall Johor Bahru
Location: BF-08, Basement Floor, Paradigm Mall, Lbh Skudai, 81200 Johor Bahru, Johor Darul Ta'zim, Malaysia
Paradigm Mall Johor Bahru
Merchantrade at Paradigm Mall Johor Bahru occupies lot 08 on level B (basement floor), at Jalan Skudai, 81200 Skudai. The outlet is listed on the Merchantrade official website (mtradeasia.com), the Paradigm Mall JB official website, and Facebook. The Paradigm Mall website categorises Merchantrade as a money changer at lot 08, level B. The Facebook page by Merchantrade Asia announces the Paradigm Mall Johor opening at BF-08, basement floor, promoting great customer service and even better exchange rates. The Merchantrade website lists the Paradigm Johor branch among its exchange locations across Malaysia. Merchantrade operates as a money exchange and remittance service provider in Malaysia.
Merchantrade Paradigm Mall JB provides currency exchange and remittance services. Services include foreign currency exchange (buying and selling major currencies including SGD, USD, EUR, GBP, JPY, CNY, and others), remittance (international money transfers), and potentially bill payment and other financial services. The great customer service and even better exchange rates positioning suggests competitive rates compared to banks and other money changers. The basement floor lot BF-08 location provides a dedicated counter with a security window for cash transactions. The Paradigm Mall JB location serves the Skudai community and Singaporean visitors who need to exchange currency for shopping or travel. Merchantrade competes with other money changers in JB, including those at City Square and KSL City Mall near CIQ. The basement floor location is common for money changers due to security considerations. The Merchantrade brand operates across multiple Malaysian locations, providing consistent service standards and competitive rates. The official website (mtradeasia.com) provides exchange rate information.
Merchantrade Paradigm Mall JB opens daily from 10am to 10pm. The outlet is located on the basement floor at lot 08.
Merchantrade Paradigm Mall JB provides currency exchange and remittance services. Services include foreign currency exchange (buying and selling major currencies including SGD, USD, EUR, GBP, JPY, CNY, and others), remittance (international money transfers), and potentially bill payment and other financial services. The great customer service and even better exchange rates positioning suggests competitive rates compared to banks and other money changers. The basement floor lot BF-08 location provides a dedicated counter with a security window for cash transactions. The Paradigm Mall JB location serves the Skudai community and Singaporean visitors who need to exchange currency for shopping or travel. Merchantrade competes with other money changers in JB, including those at City Square and KSL City Mall near CIQ. The basement floor location is common for money changers due to security considerations. The Merchantrade brand operates across multiple Malaysian locations, providing consistent service standards and competitive rates. The official website (mtradeasia.com) provides exchange rate information.
Merchantrade Paradigm Mall JB opens daily from 10am to 10pm. The outlet is located on the basement floor at lot 08.
+60 7-244 8734
BF-08, Basement Floor, Paradigm Mall, Lbh Skudai, 81200 Johor Bahru, Johor Darul Ta'zim, Malaysia
Paradigm Mall Johor Bahru
Operating Hours
Open Now
Closes at 10 pm (in 2h 12m)
Monday (Today)
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.0 / 5
Based on 61 Google reviews
Mall Ranking
Based on customer ratings
services Ranking
Based on customer ratings
Negative Reviews
Positive Reviews
Dierra Sien
Money changer was recommended from Singaporean people and i believed this company provided affordable money exchanges rates Mall in JB so far i seen. This is not my first time visiting at Paradigm Mall, unfortunately this place are very difficult for us to find located at “basement” beside escalator. Only certain area shown sign direction to this shop. And i visit yesterday, the staff only person working and i ask “you working alone” the workers said another staff to go toilet. Why every weekend i came only 1,2 staff working? My suggestion is management should discuss to move the shop into strategic places easy for customers to find especially senior citizen and hiring staff on weekend/peak season to facilitate customer affairs quickly and avoid long que and waiting. Anyways the staff very polite treating customers even handling many customers. I hope to see improvements for my next visit. Thanks!
Anis Amira
best place to change money. they accept debit card. good service tq
Dharmaraj
Great place to exchange...most of the time, they have the currency i need and if not can request to them and they manage to source it in 1 or 2 days.Great staff, good exchange rate if bargain can get better rates even staff will guide on the process if exchange large amount. Kudos to staff Zubaidah.
Brandon Babu
Very good customer service and very reliable. Highly recommended with no issues so far..!!! Wonder why received bad ratings.
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Photo Gallery
Merchantrade
Village Grocer Entrance
A view through a glass door into a shopping mall corridor. On the left, a green sign with white text reads "Village Grocer" and "GF which is here". To the right, the corridor is visible with various shop fronts. One sign reads "PARADIGM". Another sign indicates "PRINTING IT". Further down, a sign for "money transfer" is visible. There are also several circular prohibition signs on the glass door, including no pets, no bicycles, no skateboards, no smoking, and no food or drinks.
Money Exchange Counter
A brightly lit money exchange counter with a large illuminated sign that reads "MERCHANTRADE". The counter is modern and sleek, with a dark red and white color scheme. Behind the counter, there are screens displaying exchange rates. To the left, a large red banner advertises "Change Money Great Rates".
MERCHANTRADE
A well-lit interior view of a MERCHANTRADE currency exchange counter. The counter is sleek and modern with a dark red and white color scheme. Behind the counter, a large illuminated sign displays the MERCHANTRADE logo. Several digital screens show exchange rates and other information. Staff members are visible behind the counter, assisting customers. The overall impression is one of efficiency and professionalism.
Money Exchange and Transfer Shop Front
A view of a money exchange and transfer shop front. The shop has a prominent sign that reads "MERCHANTRADE" in large illuminated letters. Below the sign, there is a digital display showing currency exchange rates. The words "money exchange" and "money transfer" are also visible on the maroon-colored facade. The floor is tiled with large, light-colored square tiles. An escalator is partially visible on the right side of the image.
MERCHANTRADE Currency Exchange
The exterior of a MERCHANTRADE currency exchange and money transfer service. The storefront features a large illuminated sign with the company name. Inside, a counter with the MERCHANTRADE logo is visible, with an employee attending to a customer. A digital display shows exchange rates. The entrance area also has signage indicating "CURRENCY EXCHANGE" and "MONEY TRANSFER".
Customer Service Counter
A woman wearing a red shirt and a black face mask sits behind a counter, looking at a computer monitor. In the foreground, a hand holds a red booklet and a piece of paper with handwritten notes. A digital display shows "88 40" and the brand "MUSHI". There is also a bill counter machine on the counter.
Merchantrade Money Prepaid Card
A hand holds a red Merchantrade Money Visa prepaid card in front of a blurred background featuring the London Eye and a building. The card displays the Merchantrade logo, "money" branding, Visa payWave symbol, and card details including membership since 2017 and valid thru 11/22.
Merchantrade Money Visa Prepaid Card and App
A red Merchantrade Money Visa prepaid card is shown next to a smartphone displaying the Merchantrade Money app. The card features the Merchantrade logo, Visa PayWave, and card number 4080 0234 5343 8606, valid through 11/22. The app's 'My Wallet' screen shows a digital representation of the card, a 'Check Balance' button, and various services including 'Top Up Money', 'Card to Card Transfer', 'Multi Currency', 'Scan & Pay', 'eRemit', 'Mobile Reload', 'Bill Payments', and 'e-Mall Your Online Shopping Centre'.
Money Exchange Counter
A view of a money exchange counter with a sign that reads "MERCHANTRADE Money services & communication across borders". A person is seated behind the counter, working at a computer. There is a digital display on the counter and a metal tray.
Merchantrade Money Visa Prepaid Card Advertisement
A smiling young woman is shown holding a smartphone, with a Merchantrade Money Visa prepaid card and a smartphone displaying the Merchantrade Money app next to her. The advertisement promotes online registration via the app.
Merchantrade Money Visa Prepaid Card Advertisement
An advertisement for Merchantrade Money, a Visa prepaid card, featuring a smartphone displaying a digital wallet app and a shopping cart filled with groceries. The text highlights the ability to 'Pay For Online & Retail Shopping'. The bottom of the image includes the website 'merchantrademoney.com' and app store logos.
People in Red Shirts
Three people wearing red polo shirts are posing for a photo. The person in the middle is a woman with long dark hair, smiling. To her left is a woman with glasses and long dark hair, also smiling. To her right is a man with glasses and a mustache, looking directly at the camera. In the background, other people are visible, some wearing green and white shirts. The reflection on the glass door behind them shows more people and signage that reads "MERCHANTRADE" multiple times.
Money Exchange Counter
A money exchange counter with a red and white facade. The counter has a sign that says "MERCHANTRADE" and "money exchange money transfer". There is an escalator to the right of the counter. A poster on the left advertises "Travel with a DIGITAL MONEY CHANGER".
Currency Exchange Counter
A woman sits behind a counter at a currency exchange. A large screen displays currency exchange rates. The counter is modern with red and white accents.
Escalator with Money Exchange Signage
An escalator with a red wall featuring a sign that says "money exchange" and images of banknotes. The escalator has green illuminated arrows indicating the direction of travel. A person is visible in the distance at the top of another escalator.
