Serena Leong
Harvey Norman Toppen tops the worst customer service ever!! Do not buy from them as their after sales service sucks big time!!
Location: 2nd Floor, TOPPEN Shopping Centre, L2-23a, 33, Jln Harmonium, Taman Desa Tebrau, 81100 Johor Bahru, Johor Darul Ta'zim, Malaysia
Toppen Shopping Centre
Based on 131 Google reviews
Based on customer ratings
Based on customer ratings
Serena Leong
Harvey Norman Toppen tops the worst customer service ever!! Do not buy from them as their after sales service sucks big time!!
FENNYLIA ANAK ALIN
Good customer service from SA Mohd Faried! He really help to facilitate my process to buy my new laptop! Good job & thank you so much 😊 …
Soumyadeep B
As usual Harvey Norman IT dept is best as always. Especially because of Queenie Chua who made the experience better to best. …
Harvey Norman Toppen Johor
Harvey Norman Superstore
The exterior of a Harvey Norman Superstore with a large illuminated sign above the entrance. Promotional posters for a "Massive Malaysia Day Sale" with up to 90% off are displayed at the entrance, along with displays for Philips shavers. The store interior is visible, showing various electronic appliances and displays.
Harvey Norman Storefront
The exterior entrance of a Harvey Norman store. The large, illuminated sign "Harvey Norman" is prominently displayed above the entrance. The store interior, filled with various products and displays, is visible through the wide opening. Red and black promotional stands are placed at the entrance. A sign on the right advertises a "Best Buys Sale" with up to 70% off.
Harvey Norman Storefront
The exterior of a Harvey Norman store, with the prominent "Harvey Norman" logo above the entrance. The store appears to be a large retail space selling furniture and home goods, with displays of sofas, tables, and shelving visible inside. There are also promotional displays and signage at the entrance.
Harvey Norman Storefront
The exterior of a Harvey Norman store in a mall. The store has a large sign with the company name. Inside, shelves are stocked with various home goods. Red and white caution tape is visible in front of the entrance.
Harvey Norman Storefront
The image shows the entrance to a Harvey Norman store within a shopping mall. The store's name is prominently displayed on a sign above the entrance. Inside, furniture and home goods are visible, arranged in displays. A large banner for "LuLu" is partially visible on the left.
Harvey Norman Storefront
The exterior of a Harvey Norman store, a large electronics and furniture retailer. The store features a prominent "Harvey Norman" sign above the entrance. To the left, there is a sign for "LG" and displays of electronics. The entrance is cordoned off with red ribbon. Inside, various sections are visible, including "accessories," "electrical," "computers," "furniture," and "bedding."
Mall Interior with Storefronts
An interior view of a shopping mall with multiple storefronts visible. On the left, a large banner advertises "LuLu GROCER COMING SOON" and lists other brands like ACE Hardware, Mr. DIY, Guardian, 7-Eleven, FamilyMart, CARS International, and Puma. In the center, the "OC Original Classic FLAGSHIP STORE" is prominently displayed. To the right, storefronts for Nike and Adidas are visible, featuring large logos and promotional imagery. People are seen browsing on the upper level walkway.
iPhone 17 Pro Display
A display of iPhones, including an iPhone 17 Pro and an iPhone Air, on a white counter. The iPhone 17 Pro is prominently featured with a price tag indicating RM152.75/mo. and other pricing details.
Mattress and Furniture Store Interior
A wide shot of the interior of a large store, likely a furniture or mattress retailer. The foreground features several beds and mattresses displayed on the floor. In the mid-ground, there is a section with glass partitions, behind which various furniture items like sofas and chairs are visible. The background shows more rows of furniture and displays, with bright overhead lighting illuminating the space. The flooring is a mix of polished white tiles and wood-look planks.
Bedroom Furniture Display
A modern bedroom set is displayed in a showroom. The set includes a bed with a dark wood headboard and a comforter with a floral pattern, two matching nightstands with white lamps, a dresser with a mirror, and a chest of drawers. The walls are painted in contrasting colors of orange and light blue. A framed artwork of palm leaves hangs on the orange wall. A price tag is visible on a stand next to the dresser.
Samsung Galaxy Series Phones and Accessories Display
A retail display featuring Samsung Galaxy smartphones, smartwatches, and earbuds. Several models of Galaxy A series phones are showcased with price and rebate information. A poster advertises a "Mega Ramadan Sale" with discounts up to 80%. Other electronic devices and promotional materials are visible in the background.
Samsung Galaxy S26 Series Display
A display showcasing Samsung Galaxy S26 and S26+ phones. One display highlights 'Nightography' with an image of a skateboarder. Another display details the AI Camera features for low-light photography, with steps on how to use it. Specifications for the Galaxy S26+ and S26 are listed, including display size, camera resolution, storage, and video playback time. Promotional text mentions benefits worth up to RM249.90.
Harvey Norman Superstore Location Announcement
A graphic announcing the location of a Harvey Norman Superstore. The text reads 'WE ARE HERE!' followed by the unit number '#02-23A' and the address 'Toppen Shopping Centre, Taman Desa Tebrau, 81100 Johor Bahru, Johor, Malaysia'. The Harvey Norman Superstore logo is visible at the top right. The background features abstract shapes and a marble texture.
Philips Rice Cookers Display
A display of Philips brand kitchen appliances, primarily rice cookers and air fryers, in a retail store. The display features a large Philips logo and promotional imagery of cooked meals. Other brands like HP and Sennheiser are visible in the background.
Laptop Setup
A close-up view of a laptop with a message on the screen that reads "This might take a few minutes. Don't turn off your PC." The laptop is open, showing the keyboard and trackpad. In the background, there are shelves with electronics and a person walking.
Apple Product Display
A display of Apple iPhones and a laptop on a white counter. In the foreground, two iPhones are shown, one orange and one dark blue, both with screens displaying a reflection. Behind them, a large promotional image of an orange iPhone with multiple cameras is displayed. To the right of the promotional image, a silver Apple laptop is visible. Price tags are placed in front of the iPhones.
Bedroom Display
A bedroom display featuring a modern wooden bed with a dark floral comforter and light-colored pillows. Two matching wooden nightstands with white lamps flank the bed. A dresser with a large mirror is visible to the left, and another dresser is partially visible to the right. The walls are painted in a contrasting palette of orange and teal. A framed artwork of palm leaves hangs on the orange wall. The floor is light gray wood-look laminate.
Refrigerators on display
A row of refrigerators are displayed in a store. The refrigerators are of various colors including black, white, pink, and stainless steel. Each refrigerator has a price tag and a label indicating it is 'Bespoke' and 'Stylishly Unique'. Some labels also mention 'Save energy intelligently' and 'Twice more freshness'.
Samsung Galaxy Phone Display
A display of various Samsung Galaxy phones, including the Galaxy Z Fold7, Galaxy Z Flip7, and Galaxy S25 FE, are showcased on a white counter. Each phone is presented with a stand and a descriptive card detailing its features and price. Promotional materials from Harvey Norman are also visible, highlighting offers and product care.
Juicer demonstration
A man in a light brown shirt and red apron is demonstrating a juicer in a store. There are balloons in the background and various kitchen appliances on display. A sign on the counter advertises a grand opening sale.
Samsung Galaxy S25 FE Promotion
A promotional display for Samsung Galaxy S25 FE phones at Harvey Norman, Toppen Johor. The display features two phone models with different storage capacities and prices. It also highlights a Raya promotion with AI, valid until April 12, 2026. Product Care and 0% interest installment options are also advertised.
Open Refrigerator
The interior of an open, empty refrigerator is shown. The left side features shelves and an ice cube tray. The right side shows door shelves. A label indicates "NO FROST TECHNOLOGY" and another provides "Temperature Setting Recommendation" for the freezer.
Harvey Norman Mega Ramadan Sale
A yellow sign advertises a Mega Ramadan Sale at Harvey Norman, offering up to 80% off. The sale runs from February 19th to March 18th. Below the sale announcement, a list of Samsung phone models (A07 4G, A07 5G, A17 5G, A26 5G, A36 5G, A56 5G) is shown with their current and original prices. A "Product Care" section offers 0% interest installment plans. In the foreground, a display shows a Samsung Galaxy A56 5G phone with a rebate of RM 200. Another display details the specifications of the Galaxy A Series phones.
Samsung Refrigerator Display
A Samsung refrigerator is displayed with a large screen on the right door. A smaller display on a pedestal to the left shows a family hub concept. The Samsung logo is prominently displayed above the refrigerator. A yellow tag with the price "341" is visible on the left side of the refrigerator.
Samsung Television Display
A retail display featuring multiple Samsung televisions, including a large OLED TV showcasing a vibrant image of red gemstones. Various promotional signs are visible, advertising a massive markdown sale with up to 70% off and an instant RM100 rebate. The display area appears to be part of a larger electronics store, with other brands like LG also present.
Marshall Speaker with Price Tag
A close-up shot of a Marshall Acton 3 speaker, a portable Bluetooth speaker with a textured black exterior and a woven grille. A price tag from Harvey Norman is placed in front of the speaker, displaying the price as RM 1599. The tag also lists features like "Multi-host Functionality", "Customise Your Sound", and "Wirelessly Connect", along with a "1 Year Warranty". The background shows a retail environment with other products on shelves.
Samsung Vacuum Display
A display of Samsung vacuum cleaners in a retail store. The vacuums are upright and cordless, with various accessories shown. The display features bright lighting and promotional signage.
Samsung Galaxy S26 and S26+ Display
A display showcasing the Samsung Galaxy S26 and S26+ smartphones. The phones are shown with their screens on, displaying a blue and purple abstract wallpaper. Below each phone, there is a label with its name and specifications, including display size, camera details, storage capacity, and video playback time. Color options like Cobalt Violet, Sky Blue, White, and Black are also indicated. A large illuminated 'S2' logo is visible to the right of the phones. In the background, a digital display advertises benefits up to RM249.90.
iPhone Air Display
A display of iPhones on a white counter. The iPhone Air is shown with its price and available colors. Other iPhones and laptops are also visible.
Marshall Middleton Speaker Display
A Marshall Middleton portable speaker is displayed on a black stand with the slogan "NEVER STOP LISTENING". A Harvey Norman price tag shows the item is RM 1699. The speaker is dark green with the Marshall logo in gold. The stand has icons indicating 20+ hours of portable playtime, Bluetooth 5.1, and IP67 water resistance.
Belkin Surge Protector Promotion
A promotional display for Belkin Surge Protectors at Harvey Norman Superstore. The display features a sign advertising a "19th Great Vouchers Giveaway" with over RM250,000 in vouchers up for grabs. The main product advertised is a Belkin Surge Protector Twin Pack, originally priced at RM268 and now on sale for RM199. The sign also mentions "While Stocks Last" and "0% Interest Installment". In the background, boxes of Belkin surge protectors are visible.
iPhone 17 Pro Advertisement
A promotional stand displays an advertisement for the iPhone 17 Pro, featuring the Harvey Norman logo. The ad highlights an offer for CIMB Credit and Debit Cardholders to enjoy RM100 off with a minimum spend of RM5,000. It also promotes an up to 12 months 0% interest installment plan and trade-in offers. To the left, a stand for Bosch appliances is partially visible.
Coffee Machine Display
A retail display featuring coffee machines from Philips and DeLonghi. The Philips section has a large advertisement with the slogan "Fresh coffee, enriching moments." The DeLonghi section showcases various coffee makers and has a banner stating "The Best Coffee for Coffee Lovers N°1." Several coffee machines are displayed on shelves and counters.
MacBook Air with Microsoft Account Page
A MacBook Air laptop is open, displaying a Microsoft account page on its screen. The screen shows information about Xbox Game Pass Ultimate and products purchased, including Office Home & Student 2021. A download progress bar for Microsoft 365 and Office is also visible. To the left of the laptop, a red shopping bag with white lettering and a white box are partially visible.
Furniture Store Interior
A wide shot of a brightly lit furniture store interior. Various sofas, dining tables, chairs, and decorative items are displayed. In the foreground, a large blue sectional sofa is prominent. In the mid-ground, there are dining sets and more seating arrangements. The background shows rows of furniture and shelving units. A sign for a "July Best Sale" is visible on the right.
Samsung Galaxy S26 Ultra Display
A Samsung Galaxy S26 Ultra phone is displayed with its screen showing the Galaxy logo. Next to it is an S Pen stylus. Promotional signage for the phone and other Samsung products are visible.
Raya Sale Promotion
A yellow sign advertising the 'Biggest Ever Raya Sale' with up to 70% off. It features a Hisense 2-door fridge priced at RM 1046, originally RM 1599. The sign details the fridge's capacity (240L), features like a one-line handle, low-noise design, dimensions, durable inverter, and multi-air flow. It also shows product care options and a 0% interest-free installment plan. The Harvey Norman logo is visible at the bottom.
Marshall Speaker Display
A Marshall Woburn 3 speaker is displayed on a shelf, with promotional signage from Harvey Norman behind it. The signage advertises the speaker for RM3047, down from RM3199. Another sign shows a percentage discount. Below the speaker, a box for a Bluetooth party speaker with dynamic light show is visible.
Inside of a Refrigerator
The interior of a clean, empty refrigerator is shown. The shelves and drawers are visible, along with a deodorizing filter. A Hisense label is attached to the side wall.
Electronics Store Display
A display inside an electronics store features a Samsung QLED television on a wooden stand. To the left, several boxes of Philips Airfryers are stacked, with one airfryer visible on top. In the background, aisles of electronics and appliances are visible, with shoppers browsing.
Samsung Galaxy Buds Display
A display of Samsung Galaxy Buds and watches in a retail store. The display features various models of Galaxy Buds, including Galaxy Buds Pro, Galaxy Buds FE, and Galaxy Buds Core, with their prices listed. Also shown are Samsung Galaxy Watches with different band options.
Sharp Refrigerator
A stainless steel Sharp refrigerator with various promotional stickers and labels. One sticker highlights a "Raya Sale" with a discounted price of RM 1626. Another sticker advertises a "12 Year Warranty" for the Inverter Compressor. A "New Sharp Refrigerator" sticker features an image of sashimi and the tagline "Keep It Cool In Style".
Bedroom Furniture Display
A bedroom furniture display featuring a bed with floral bedding, two nightstands, a dresser with a mirror, and a tall black dresser. The wall behind the bed is painted orange, and a piece of art hangs on it. The floor is wood-look laminate. A price tag is visible on the dresser with the mirror.
Harvey Norman Superstore - We Are Open!
A graphic with the text "WE ARE OPEN!" in large black font on a teal circle. The background has a marble texture with abstract pastel shapes. The Harvey Norman Superstore logo is visible in the top right corner.
Juicer Display
A man in an apron stands behind a display of juicers and blenders. There are promotional flyers on the table in front of the appliances.
Apple Watch and Box
An Apple Watch with a light-colored band is placed next to its cardboard box on a wooden surface. A smartphone in a pink case and other boxes are visible in the background. The box has a label indicating it is an Apple Watch 7, 45mm, with a price of RM2,349.00 and the retailer "HARVEY NORMAN".
Juicer Demonstration
A young man in a tan shirt and apron demonstrates a juicer, holding a metal component. In front of him, a white air fryer and a black juicer are displayed. A container of chopped carrots sits next to the juicer, with orange juice in a pitcher. In the background, signage for Philips and DeLonghi appliances is visible, along with balloons and other kitchen appliances. A product box with the brand name 'MOTIV 1' is in the foreground.
Samsung Smartwatch and Earbud Display
A retail display showcasing Samsung Galaxy smartwatches and earbuds. The display features a comparison chart for the Samsung Galaxy Buds Series, highlighting features like Active Noise Cancellation and Sound Quality. Several Samsung Galaxy smartwatches are displayed, including the Galaxy Watch Ultra, Galaxy Watch 8, Galaxy Watch 8 Classic, and Galaxy Fit 3. Different watch bands in pink, blue, and white are also shown. Price tags are visible for various accessories and watch models. A promotional poster for the Galaxy A87 5G with a 29-hour video playback feature is also present.
Insta360 Hari Raya Sale
Promotional posters for an Insta360 Hari Raya Sale from March 12-27, 2026, featuring various camera bundles and accessories from Harvey Norman.
HP Pavilion Laptop Advertisement
A close-up view of an HP Pavilion laptop displayed on a white surface, likely in a retail environment. The laptop screen displays a promotional advertisement detailing the specifications of the HP Pavilion 14-CE3075TX model, including its processor, RAM, storage, graphics card, screen size, weight, and warranty. The advertisement highlights a price of RM3199, a promotional gift package including a backpack and Microsoft Office, and a 0% installment plan with various participating banks. Stickers for Microsoft Office, Intel Core i5, and NVIDIA are visible on the laptop's palm rest. The bottom of the image shows a watermark indicating it was captured by a "Samsung 64 MP Camera Raj's Galaxy A71".
HP Victus Laptop
A close-up view of an HP Victus laptop with its screen displaying "Just a moment..." and a loading animation. The keyboard and trackpad are visible, along with Intel Core and NVIDIA GeForce RTX stickers. In the background, other laptops and yellow promotional signage can be seen.
Juicers on Display
A display of various juicers, including brands like Philips, Tefal, and Panasonic. Some units have sale tags indicating prices. One Tefal juicer has a promotional sign stating "Smooth blends with no lumps in 45 seconds."
Laptop with Product Care Brochure
A laptop is displayed on a white surface, with a brochure titled "PRODUCT CARE PROTECTION, SUPPORT, ADVANTAGE." visible on its keyboard. The brochure indicates it is available at Harvey Norman. In the background, a monitor displays an image of a European town, and a cardboard box is propped open. Store signage with "GAMING BRANA HARLAHINE" is also visible.
Restaurant Interior with Diners
The image shows the interior of a restaurant with several diners seated at tables. Large, decorative pendant lights with yellow and black stripes hang from the ceiling. In the background, a shopping mall interior is visible with various shops and escalators. The overall ambiance appears casual and busy.
Mall Interior with Storefronts
A view of a multi-level shopping mall interior. Prominently featured are the storefronts of "Harvey Norman" and "OC Original Classic Flagship Store". Various advertisements and signage for other businesses like LuLu, ACE Hardware, Guardian, 7-Eleven, and FamilyMart are visible on banners and displays. The overall scene depicts a busy commercial environment with shoppers present.
Electronics Store Display
A display of laptops and other electronics in a retail store. Several laptops are shown on a white counter, with prices displayed. In the foreground, a screen shows a Harvey Norman advertisement for a Galaxy Z Fold4 with a price of RM 2850 and details about a bundle promotion. Behind the laptops, shelves display bags, and further back, more electronics and signage are visible, including "Garmin" and "modern mainstream" labels.
Promotional Display in Electronics Store
A promotional display featuring various electronics and audio equipment is set up in the middle of an electronics store. The display includes posters advertising deals on Harman Kardon Aura Studio S, Bose Portable Speaker, and Bose Soundbar. Other posters showcase Sony headphones and festive season offers. In the background, shelves are stocked with accessories, and computer displays are visible.
Samsung Galaxy S26 Series Promotion
A yellow promotional sign displays prices and offers for the Samsung Galaxy S26 Series phones. It lists various storage options and their original and discounted prices. There is also an offer for a free 32-inch Samsung Smart TV Monitor with a purchase of RM10,000 on selected Samsung products, and a RM100 rebate for CIMB users. The sign also advertises "Product Care" with 0% interest instalment options. Below the main sign, a detailed specification sheet for the Galaxy S26 Series is displayed.