Choo Hau Wei
charge rm1 for bag but bag price not showing on receipt, probably goes into own pocket weak straw bad attitude long waiting time
Gong Cha Paradigm Mall, JB
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Gong Cha Paradigm Mall, JB in Paradigm Mall Johor Bahru
Location: Lot GF-45, Paradigm Mall, Skudai Hwy, 81200 Johor Bahru, Johor, Malaysia
Floor G · Paradigm Mall Johor Bahru
Gong Cha at Paradigm Mall Johor Bahru occupies lot GF45 on the ground floor, at Jalan Bertingkat Skudai, Taman Bukit Mewah, 81200 Johor Bahru. The bubble tea chain is listed on the Paradigm Mall website, Foodpanda, and Instagram. The Paradigm Mall website lists Gong Cha in the food and beverages category with phone 03-7625 6292 and 012-711 0623. The Foodpanda listing provides the lot number GF45, ground floor, with hours 10.30am onwards. The Instagram location page for Gong Cha Paradigm Mall Johor Bahru shows it as a cafe category with phone +60 12-777 7147, closed until 10am. Gong Cha is a Taiwanese bubble tea brand founded in 2006 in Taipei, with the name meaning tribute tea for the emperor in Chinese. The brand is known for its customisable tea drinks with a wide variety of toppings, and its commitment to brewing fresh tea every four hours. Gong Cha has a significant presence in Malaysia with numerous outlets across the country.
Gong Cha Paradigm Mall JB serves customisable handcrafted tea beverages. The menu includes milk tea series (classic milk tea, taro milk tea, almond milk tea, oolong milk tea, Earl Grey milk tea), tea latte series, fruit tea series (mango, passionfruit, peach, grapefruit), yakult series (yoghurt-based drinks with fruit), oolong milk foam series (tea topped with a creamy milk foam), QQ series (with chewy toppings), and seasonal specials. Toppings include signature pearl (tapioca boba), white pearl (smaller, chewier boba), aiyu jelly, coconut jelly, nata de coco, red bean, green bean, pudding, and konjac jelly. The customisable format allows customers to choose tea base, sugar level (0 per cent, 30 per cent, 50 per cent, 70 per cent, 100 per cent), ice level, and toppings. The lot GF45, ground-floor location provides a kiosk-format space with a tea preparation counter, a tea brewing station, a topping bar, a sealing machine for cup sealing, and a small waiting area. Gong Cha competes with Tealive, KOI, LiHO, and other bubble tea brands in Paradigm Mall, differentiating itself through the Taiwanese heritage, the fresh tea brewing every four hours policy, and the extensive customisation options. The ground-floor location near the mall entrance captures high foot traffic.
Gong Cha Paradigm Mall JB opens daily from 10.30am to 10pm. Lot GF45, ground floor. Phone: +60 12-777 7147.
Gong Cha Paradigm Mall JB serves customisable handcrafted tea beverages. The menu includes milk tea series (classic milk tea, taro milk tea, almond milk tea, oolong milk tea, Earl Grey milk tea), tea latte series, fruit tea series (mango, passionfruit, peach, grapefruit), yakult series (yoghurt-based drinks with fruit), oolong milk foam series (tea topped with a creamy milk foam), QQ series (with chewy toppings), and seasonal specials. Toppings include signature pearl (tapioca boba), white pearl (smaller, chewier boba), aiyu jelly, coconut jelly, nata de coco, red bean, green bean, pudding, and konjac jelly. The customisable format allows customers to choose tea base, sugar level (0 per cent, 30 per cent, 50 per cent, 70 per cent, 100 per cent), ice level, and toppings. The lot GF45, ground-floor location provides a kiosk-format space with a tea preparation counter, a tea brewing station, a topping bar, a sealing machine for cup sealing, and a small waiting area. Gong Cha competes with Tealive, KOI, LiHO, and other bubble tea brands in Paradigm Mall, differentiating itself through the Taiwanese heritage, the fresh tea brewing every four hours policy, and the extensive customisation options. The ground-floor location near the mall entrance captures high foot traffic.
Gong Cha Paradigm Mall JB opens daily from 10.30am to 10pm. Lot GF45, ground floor. Phone: +60 12-777 7147.
+60 12-777 7147
Lot GF-45, Paradigm Mall, Skudai Hwy, 81200 Johor Bahru, Johor, Malaysia
Floor G · Paradigm Mall Johor Bahru
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday (Today)
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Our Menu
Menu Photos
GONG CHA
Tea fit for royalty. Only the best quality tea served as our customers are like royalty to us!
Gong Cha - Paradigm JB
Smoothie menu with several unavailable items.
Overall Rating
2.5 / 5
Based on 39 Google reviews
Mall Ranking
Based on customer ratings
food Ranking
Based on customer ratings
Negative Reviews
Hui Lin
ordered the gong cha signature green tea during their Friday promotion and got this large cup for RM8 (RM7 is for regular sized cups) and I think it was not too bad but the tea is definitely not strong enough, quite faint 😕 …
Dieanadia 7
Order salted caramel chocolate but dpt mcm nie… I used to go to mount austin branch and I know the looks of salted caramel chocolate. Other than that service are bad. Staff Bzy playing with hp and this notice have customer in front. Need to look at this outlet. Kalau rasa x bleh Nk layan customer jgn kerja line fnb.
Positive Reviews
Caleb Tan
Really enjoyed their oolong brown sugar milk tea with coffee jelly!
hh seven
staff didn’t even care about hygiene problems certain staff can even go to toilet with gloves some of them love to wear earphones during work until ignore me.most of the staff can’t really understand what i say and make the wrong order
Write a Review
Photo Gallery
Gong Cha Paradigm Mall, JB
Gong Cha
The exterior of a Gong Cha bubble tea shop. A large sign with the Gong Cha logo is visible above the entrance. To the left, a menu board displays various tea drinks with images and descriptions. Inside, a counter with a cashier and drink preparation area is visible, along with a digital display showing "9885". A screen on the wall displays "Passion fruit".
Gong Cha Storefront
A view of the Gong Cha store counter with staff members visible. The prominent "GONG CHA" signage is displayed above the counter. Digital screens show drink promotions, including "Passion fruit" and "Celebrate Raya." A digital display shows "5908." The counter area has various drink dispensers, cups, and a payment terminal.
Gong Cha
A hand holds a bubble tea drink in front of a Gong Cha storefront. The sign above the entrance reads "GONG CHA" in large, illuminated letters. Behind the counter, menu boards display various drink options.
Gong Cha
The exterior of a Gong Cha bubble tea shop. The shop has a modern design with a wooden counter and a large sign displaying the Gong Cha logo. There is a menu board on the left side of the shop, showcasing various bubble tea drinks. The shop is located in a mall, with tiled flooring and other shops visible in the background.
Gong Cha
The exterior of a Gong Cha shop with its signature red and white branding. A large advertisement on the right showcases a drink with milk foam, with the text "The Milk Foam WE CREATED IT Genius?". The shop's name and logo are prominently displayed above a closed door. To the left, another shop with a lemon-themed logo is partially visible, along with a digital menu board. In the background, a shop labeled "kierkie's" and another with "TARTS" are visible.
Gong Cha
The exterior of a Gong Cha bubble tea shop. The shop has a white tiled facade with the Gong Cha logo prominently displayed above the entrance. There are digital menu boards inside and a large vertical banner advertising "Brown Sugar baby" drinks.
Gong Cha Bubble Tea
A close-up shot of a Gong Cha bubble tea with tapioca pearls. A wooden spoon is holding a portion of pearls above the drink. A small glass of dark liquid, possibly espresso, is visible to the right. A blue and white striped cloth is on the left.
Strawberry Oreo Milkshake
A clear plastic cup filled with a strawberry and cream milkshake, swirled with strawberry syrup and topped with whipped cream and crushed Oreo cookies. The cup has a red and white logo with Chinese characters and the text "Gong cha" visible.
Gong Cha Drink
A close-up of a Gong Cha drink with boba, mango, and grass jelly. The drink is in a clear plastic cup with the Gong Cha logo visible.
Gong Cha Drink
A close-up shot of a yellow slushy drink in a clear plastic cup. The cup has a red and white Gong Cha logo on it. The drink appears to have a white layer at the bottom.
Gong Cha Strawberry Milk Tea
A clear plastic cup filled with strawberry milk tea from Gong Cha. The drink has layers of red strawberry syrup at the bottom, a white creamy layer, and is topped with ice. The Gong Cha logo is visible on the cup.
Gong Cha Chocolate Drink
A close-up shot of a chocolate-flavored drink in a clear plastic cup. The drink is topped with a mound of chocolate-colored shaved ice or slush. The cup has the Gong Cha logo printed on it, featuring red Chinese characters and the text "Gong cha" below. The bottom of the drink appears to have a layer of white cream or milk.
Gong cha Matcha Drink
A close-up of a matcha drink with white cream on top and boba pearls at the bottom. The Gong cha logo is visible on the cup.
Gong Cha Matcha Red Bean Drink
A close-up shot of a clear plastic cup filled with a layered green matcha drink and a dark red layer at the bottom, topped with ice cubes. The cup has the Gong Cha logo printed on it.
Iced Coffee Drink
A clear plastic cup filled with an iced coffee beverage. The cup has a clear plastic lid and is filled with ice cubes and a light brown liquid. The Gong cha logo is visible on the side of the cup.
Gong Cha Drink
A clear plastic cup filled with iced tea topped with a layer of white foam and a sprinkle of green powder. The Gong Cha logo is visible on the cup.
Gong Cha Milk Tea with Grass Jelly
A close-up studio shot of a Gong Cha milk tea with grass jelly. The drink is in a clear plastic cup with a red and white logo on the side. The drink is layered with a light brown milk tea, black grass jelly pieces, and topped with ice cubes.
Gong cha Drink
A clear plastic cup filled with a layered beverage. The bottom layer is yellow, followed by a pinkish-red layer, then a white layer, and finally a pinkish-red layer topped with a white foam. The Gong cha logo, a red vertical rectangle with Chinese characters and the text "Gong cha" below it, is visible on the cup.
Gong Cha Chocolate Drink
A close-up of a chocolate-flavored beverage in a clear plastic cup with a white lid. The cup is filled with ice and the drink. The Gong Cha logo, featuring red Chinese characters and the text "Gong cha", is visible on the side of the cup.
Gong cha drink
A clear plastic cup filled with a yellow beverage, likely a fruit tea or smoothie, with black tapioca pearls and white jelly on top. The Gong cha logo is visible on the cup.
Gong cha drink
A clear plastic cup filled with a light yellow beverage and ice cubes. The cup has the Gong cha logo printed on it, which includes Chinese characters and the text "Gong cha". The background is a gradient of light beige and white.
Gong Cha Bubble Tea
A close-up studio shot of a Gong Cha bubble tea drink in a clear plastic cup. The drink is a light brown color and is topped with a generous amount of black tapioca pearls. The Gong Cha logo, featuring red Chinese characters within a red rectangle and the text "Gong cha" below, is visible on the cup. The background is a soft gradient of beige and white.
Gong Cha Iced Tea
A clear plastic cup filled with iced tea and ice cubes. The cup has the Gong Cha logo printed on it, which includes red Chinese characters and the text "Gong cha" below.
Gong Cha Brown Sugar Milk Tea
A close-up of a Gong Cha brown sugar milk tea with tapioca pearls and crushed ice. The drink is in a clear plastic cup with the Gong Cha logo visible.
Gong Cha Drink
A close-up shot of a tall plastic cup filled with a light brown beverage and ice. The cup has the Gong Cha logo printed on it. The drink is placed on a striped cloth, with a straw hat and seashells in the background, suggesting a beach or summer theme.
Gong cha drink
A clear plastic cup filled with an orange-colored beverage topped with fruit chunks and seeds. The Gong cha logo is visible on the cup.
Gong Cha Drink
A clear plastic cup filled with a yellow-orange beverage, ice cubes, and possibly fruit slices. The cup has a red and white logo with Chinese characters and the text "Gong cha" below it.
Gong Cha Drink
A clear plastic cup filled with a golden-brown beverage, likely tea, with ice. The cup has the Gong Cha logo printed on it, featuring Chinese characters above the text "Gong cha". The background is a soft, gradient beige.
Gong Cha Drink
A purple taro milk tea with a white foam topping in a clear plastic cup. The cup has the Gong Cha logo printed on it.
Gong Cha Drink
A close-up shot of a bubble tea drink in a clear plastic cup with the Gong Cha logo visible. The drink appears to be a brown sugar milk tea with tapioca pearls at the bottom and ice cubes on top.
Gong cha Mango Smoothie
A close-up shot of a mango smoothie in a clear plastic cup. The cup has the Gong cha logo printed on it. The smoothie is a bright yellow color and appears to be blended with ice. Small dark specks, possibly seeds or fruit pulp, are visible throughout the drink. The background is a soft gradient of beige and white.
Gong Cha Coffee Drink
A tall, light brown, blended drink in a clear plastic cup with a brown paper sleeve. The sleeve has the Gong Cha logo and a pattern of black circles resembling boba pearls. A spoon holds a pile of boba pearls above the drink, and a small glass bowl filled with coffee beans sits to the left of the cup, with some beans spilled around it. The background is a light blue gradient.
Gong cha Bubble Tea
A clear plastic cup filled with a layered beverage, topped with a generous amount of black tapioca pearls. The drink has distinct layers of white, brown, and a darker brown liquid. A red vertical logo with Chinese characters is visible on the cup, along with the text "Gong cha" below it.
Gong Cha Drink
A clear plastic cup filled with a golden-yellow beverage, likely tea, with ice and a white foam topping. The cup has the Gong Cha logo printed on it, featuring red Chinese characters and the text "Gong cha" below.
Gong cha Buy 2 Free 1 Promotion
Three plastic cups of iced tea with seeds and fruit pieces are displayed. The cups have the Gong cha logo and name. A circular graphic in the upper right corner advertises "BUY 2 FREE 1".
Gong Cha Promotion
Three cups of bubble tea with white foam topping and a sprinkle of green powder. The cups have the Gong Cha logo. A circular graphic in the upper right corner advertises "BUY 2 FREE 1".
Brown Sugar Boba Drink
A close-up of a brown sugar boba drink with a green lid, placed on a black textured mat. The drink has a dark brown, swirled appearance. A person in a dark blue shirt with "Gong Cha" visible on it is in the background, holding a red cloth. A small sticker with a cartoon character is on the cup.
Bubble Tea
A hand holds a plastic cup of bubble tea with a red straw. The cup has a red logo with Chinese characters. The drink appears to be a light green or white color with tapioca pearls at the bottom. The background suggests the interior of a car.
Gong Cha Signature Milk Tea
A close-up of a Gong Cha Signature Milk Tea in a clear plastic cup with a domed lid. The drink has multiple layers: a green layer at the bottom, a dark brown liquid, and a thick white foam on top, sprinkled with green powder. A red sticker on the lid provides instructions on how to enjoy the drink in three ways.
Gong Cha Drink
A hand holds a brown sugar milk tea with pearls from Gong Cha. The store's signage is visible in the background.
Gong Cha Drink
A hand holds a Gong Cha bubble tea drink in front of the store's illuminated sign. The drink has a creamy top and brown sugar syrup drizzled down the sides, with tapioca pearls at the bottom. The background shows the Gong Cha logo and a menu board with various drink options.
Gong Cha 14 Years Strong Promotion
A promotional banner for Gong Cha celebrating 14 years. It advertises a special offer of RM 7 for any regular drinks every Friday. The offer excludes smoothies and seasonal drinks and is valid until June 27, 2025. Toppings are not included, and large drinks are RM 8.
Gong Cha Drink
A hand holds a large bubble tea drink with the Gong Cha logo visible on the cup. In the background, the Gong Cha storefront signage is illuminated. A digital menu board displays various drink options, and staff members are visible behind the counter.
Beverage Station
A person wearing an apron is working behind a counter at a beverage station. There are several red beverage dispensers lined up, and stacks of paper and plastic cups are visible in the foreground. The wall behind the dispensers has a red and black patterned wallpaper.
Bubble Tea Drinks
Two bubble tea drinks are held in front of an escalator. One drink is a light brown color with a white lid and a yellow seal with orange polka dots. The other drink is a darker brown with a clear lid and a white foam topping. The logo for Gong Cha is visible on the darker drink's cup. In the background, there are display boards with images of various drinks.
Gong Cha Strawberry Smoothie
A hand holds a clear plastic cup filled with a strawberry smoothie from Gong Cha. The cup has the Gong Cha logo on it. The smoothie is a mix of creamy white and red strawberry swirls, with visible pieces of strawberry. The background appears to be a tiled wall.
Gong Cha Drinks
Two hands hold up two Gong Cha drinks in front of a Gong Cha store. The drinks are bubble tea, one with brown sugar pearls and the other a lighter color. The store has a large illuminated sign that says GONG CHA. There is a menu board on the left with pictures of drinks.
Gong Cha Drink
A hand holds a plastic cup filled with a chocolate-colored beverage with ice. A sticker on the cup reads "17:03 Salted CChoco Walk In, 50% SUGAR, Less Ice 1/1 7899 Gong Cha 貢茶". The lid is partially peeled back.
Milk Foam Drink Advertisement
A close-up shot of a clear plastic cup filled with a golden-colored beverage, topped with a thick layer of white milk foam. A spoon is pouring more milk foam onto the existing layer. The cup has a swirling pattern and some text in an Asian language. To the right of the cup, white text on a red background reads: "THE Milk Foam WE CREATED IT. GENIUS?"
Beverage Shop Counter
A view of a beverage shop counter with two employees visible. Above the counter, there are digital displays showing advertisements and a digital clock displaying 2258. The counter area has several red beverage dispensers and various cups and containers. The background features a red and black patterned wall.
Gong Cha Drink with Food Background
A hand holds a clear plastic cup filled with a light yellow beverage topped with a white foam layer. The cup has a red and white logo that reads "Gong Cha". In the background, there is a large poster or advertisement featuring a sandwich, a cookie, and a Halal certification logo.
Gong Cha Menu
A menu board for Gong Cha, a tea shop, displays various drinks with images. The top of the board reads "GONG CHA" and "TEA FIT FOR ROYALTY. Only the best quality tea served as our customers are like royalty to us!". Below this are nine drink options with their names.
Gong Cha Brown Sugar Milk Tea
A hand holds a plastic cup of brown sugar milk tea with a red straw. The cup has the Gong Cha logo and branding. The drink has a marbled appearance from the brown sugar syrup. A sticker with order details is attached to the cup.
Gong Cha Strawberry Drink
A hand holds a plastic cup filled with a strawberry-flavored drink from Gong Cha. The cup has the Gong Cha logo printed on it. The drink appears to be a blended beverage with visible strawberry pieces and a creamy layer at the top. The background shows a tiled floor and a blurred indoor environment, possibly a mall or food court.
Gong Cha Ramadhan Family Pack Promotion
A promotional sign for Gong Cha's Ramadhan Family Pack, offering 4 drinks for RM30. A digital menu board above displays various drinks with their names and images.
