Gong Cha City Square in Johor Bahru City Square
Location: Lot MK3-05, Johor Bahru City Square, 106 & 108, Jalan Wong Ah Fook, Bandar Johor Bahru, 80000 Johor Bahru, Johor, Malaysia
Floors 0 and 3 · Johor Bahru City Square
Gong Cha City Square serves bubble tea and speciality tea beverages. The menu includes milk tea with signature Gong Cha pearls, flavoured milk teas, fruit teas, matcha drinks, yoghurt drinks, and seasonal specials. Customisation options include sugar level, ice level, and topping selections such as Gong Cha's signature QQ pearl (tapioca pearls), white pearl, aloe vera, and pudding. The level 3 lot MK3-05 location provides a kiosk-style outlet for grab-and-go service. Gong Cha differentiates itself through its premium tea sourcing and freshly cooked pearls every four hours. The City Square location, directly connected to JB CIQ, attracts Singaporean visitors seeking affordable bubble tea. The 14-year presence in Malaysia provides strong brand recognition among local consumers. The halal certification ensures accessibility for all customers. The Foodpanda and GrabFood delivery options extend the outlet's reach beyond the physical kiosk.
Gong Cha City Square opens daily from 10am to 10pm. The outlet is located on level 3 at lot MK3-05.
Operating Hours
Overall Rating
Based on 77 Google reviews
Negative Reviews
Jerry Tang
It used to be my go-to BBT when I was in City Square but no longer with Chagee now in the mall as their service and products fare much better than Gong Cha! I gave them another chance yesterday, but it failed me again. The BBT was literally tasteless, and the form was badly done. I'm disappointed again.
Positive Reviews
Yvonne Tan
Bought with klook vouchers to offset a bit the bill. Still taste great and much better than SG versions. …
Cognoscente 696
All good except where u placed your drinks menu. Right at the cashier. Who thought of that has Einstein's IQ. …
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Photo Gallery
Gong Cha City Square
Strawberry Oreo Milkshake
A clear plastic cup filled with a strawberry and cream milkshake, swirled with strawberry syrup and topped with whipped cream and crushed Oreo cookies. The cup has a red and white logo with Chinese characters and the text "Gong cha" visible.
Gong Cha Drink
A close-up shot of a yellow slushy drink in a clear plastic cup. The cup has a red and white Gong Cha logo on it. The drink appears to have a white layer at the bottom.
Gong Cha Chocolate Drink
A close-up shot of a chocolate-flavored drink in a clear plastic cup. The drink is topped with a mound of chocolate-colored shaved ice or slush. The cup has the Gong Cha logo printed on it, featuring red Chinese characters and the text "Gong cha" below. The bottom of the drink appears to have a layer of white cream or milk.
Gong Cha Matcha Red Bean Drink
A close-up shot of a clear plastic cup filled with a layered green matcha drink and a dark red layer at the bottom, topped with ice cubes. The cup has the Gong Cha logo printed on it.
Gong cha drink
A clear plastic cup filled with a yellow beverage, likely a fruit tea or smoothie, with black tapioca pearls and white jelly on top. The Gong cha logo is visible on the cup.
Gong Cha Iced Tea
A clear plastic cup filled with iced tea and ice cubes. The cup has the Gong Cha logo printed on it, which includes red Chinese characters and the text "Gong cha" below.
Gong Cha Brown Sugar Milk Tea
A close-up of a Gong Cha brown sugar milk tea with tapioca pearls and crushed ice. The drink is in a clear plastic cup with the Gong Cha logo visible.
Gong cha drink
A clear plastic cup filled with an orange-colored beverage topped with fruit chunks and seeds. The Gong cha logo is visible on the cup.
Gong Cha Drink
A clear plastic cup filled with a golden-yellow beverage, likely tea, with ice and a white foam topping. The cup has the Gong Cha logo printed on it, featuring red Chinese characters and the text "Gong cha" below.
Gong Cha beverage
A plastic cup with a layered drink, dark base and yellow top, branded with 'Gong cha' logo on the side, sitting on a dark countertop. A person's arm is partially visible in the background.
Gong cha beverages
Two Gong cha branded drinks on a dark surface; left is layered pink and yellow drink with white cream layer, right is beige drink with brown sediment at bottom.
Gong cha storefront interior
Interior view of a Gong cha tea shop in a shopping mall with red and white counter design, promotional posters for Passion Fruit and Dolce Coffee, customers waiting behind stanchions, and signage above the counter displaying 'Gong cha' and Chinese characters. No exterior facade or doorway is visible.
Gong cha tea shop interior
A hand holding a green bubble tea cup with Gong cha logo in front of a blurred background showing the shop's interior, including illuminated signage and promotional posters.
Tropical drinks at a food court stall
Two hands holding iced beverages with labels showing prices and names: 'GCG5 Matcha Ice' and 'GCG5 Taro Milk'. Background shows a food preparation area with red beverage dispensers, a staff member wearing a cap, and a partially visible sign with red lettering. The setting appears to be indoors in a shopping mall or food court.
Gong cha beverages at counter
Five Gong cha drinks on a black rubber mat, including iced tea and bubble tea varieties with different colored lids. A staff member in an apron is partially visible behind the counter. The setting appears to be inside a beverage shop with kitchen equipment in the background.
Gong cha promotional banners inside a shopping mall
Three vertical banners displaying Gong cha tea products: 'Peach Summer', 'Dolce Coffee', and 'Brown Sugar baby'. The banners are mounted on stands in an indoor setting with tiled floors and glass railings visible in the background. No storefront or exterior view is present.
Hand holding a Gong Cha drink with Dove branding
A hand holds a plastic cup of orange-colored beverage with tapioca pearls at the bottom. The cup has a pink sleeve featuring 'Dove x Gong cha' logo with floral design. In the background, a brightly lit 'GONG CHA' sign is visible inside what appears to be a shopping mall interior with tiled floors and other store fixtures.
Handheld beverages at a café
Multiple people holding drinks with branded lids in an indoor setting. Lids feature distinct designs: red with 'Pierce the Pearl' logo, green leaf pattern, and another with 'Enjoy to Ways To' sticker. Visible footwear and shopping bags suggest casual group setting.
Gong cha storefront interior
Interior view of a Gong cha tea shop counter with red refrigeration units labeled 'Brewing' and 'Happiness'. A staff member is partially visible on the right. Stacks of paper cups and straws are on the counter. The background shows a multi-level shopping mall environment.
Gong cha storefront interior
Interior view of a Gong cha tea shop with red and white counter design, illuminated signage displaying 'Gong cha' in English and Chinese characters, staff behind the counter, cardboard cutout of a person holding a drink, GrabFood kiosk, promotional posters on stands, and escalators leading to upper levels.
Bakery or café buffet display
A wooden counter with assorted pastries, desserts, and small cakes arranged on tiered stands. There are jars of pudding on a metal rack, fruit-topped squares, layered cakes, and a bowl of bread rolls. A printed menu board is standing nearby. The setting appears to be indoors in a modern dining area.
Gong Cha Store Interior
Interior view of a Gong Cha store with customers queuing at the ordering kiosk. A large promotional poster for 'Berry Berry Strawberry' drinks is displayed on the right. The shop's name 'GONG CHA' is illuminated above the counter, while 'SEOUL GARDEN' signage is visible to the left. Customers are standing behind red barrier ropes. The environment appears busy and well-lit with artificial lighting.
Gong Cha storefront signage
A vertical illuminated sign with the name 'GONG CHA' in white letters on a wooden panel, topped by a pink neon rectangle containing Chinese characters. The sign is mounted indoors near a potted plant and red stools, suggesting an interior setting rather than exterior storefront.
Gong cha storefront interior
Interior view of a Gong cha tea shop counter with red and white design, illuminated signage displaying 'Gong cha' and Chinese characters, promotional posters for 'Fruity Summer Tea' and 'Dolce Coffee', staff behind counter wearing mask, ambient lighting from ceiling fixtures, multiple beverage displays on counter.
Cup with Branding
A close-up shot of a beverage cup with partial branding visible on the side. The cup sits on a wooden table in an indoor setting with blurred background elements including potted plants and people seated at tables.
Hand holding Gong cha bubble tea in shopping mall
A hand holds a cup of bubble tea with a pink straw. The cup has the 'Gong cha' logo. In the background, a blurred interior of a shopping mall is visible, including a brightly lit 'Gong cha' storefront sign and other retail outlets.
Hand holding bubble tea
A hand holds a plastic cup of Gong cha bubble tea with brown syrup drizzled over white milk foam and tapioca pearls at the bottom. In the background, a printed menu board displays various drink options in cups. The setting appears to be indoors, likely inside a beverage shop.
Two Gong Cha beverages on counter
Two plastic cups of bubble tea from Gong Cha sit side by side on a metallic surface. The left cup is pinkish-red with yellow base, labeled 'Sberry Pding Sthie(L)'. The right cup is beige with dark tapioca at the bottom, labeled 'BS Oolong MT(L)'. Both have red and white labels with order time (16:32), item code (7828), sugar level, and price (13.00). Branding 'Gong cha' and Chinese characters are visible on cups.
Gong Cha storefront interior view
Interior shot of a Gong Cha tea shop in a shopping mall. A vertical neon sign with 'GONG CHA' and Chinese characters is prominent. The shop has wooden paneling, red stools, and potted plants. Customers are seated inside; one person is at the counter. A menu board displaying drink options is mounted on the wall. Shoppers walk by in the background.
Gong cha storefront interior
Interior view of a Gong cha tea shop with customers at the counter, staff behind the counter, red and white counter design, digital screens above, promotional posters on display, people standing in line or waiting, some carrying luggage or strollers.
Gong Cha storefront interior
Interior view of a Gong Cha tea shop counter with illuminated signage above the counter. Customers are present at the counter; one customer is interacting with staff. A red queue barrier is in front of the counter. Behind the counter, there are beverage dispensers and promotional materials. The environment appears to be inside a shopping mall with tiled flooring and ambient lighting.
Gong Cha beverage
A plastic cup with a red straw containing a frothy drink, branded with '貢茶' and 'Gong cha'. The cup is held in a hand, wrapped in a clear plastic bag. Background shows interior seating or vehicle interior. Timestamp 2024/8/20 17:23.
Gong cha storefront interior
Interior view of a Gong cha tea shop with red and white counter, staff wearing masks behind the counter, customer standing at the counter, promotional banner for 'Fruity Summer Tea' on right side, digital screens above counter displaying product images and a person, branded merchandise like GrabFood and TouchBanda signs on counter.
Gong Cha storefront interior view
Interior of a multi-level shopping mall with customers seated at tables in front of Gong Cha. A bright red neon sign displays the shop's name vertically in Chinese characters alongside vertical English lettering 'GONG CHA'. Customers are eating or using their phones, some sitting on stools. Behind them is a counter area with staff and more seating. Above, an escalator leads to another level where a store named 'ACTION' is visible. The floor is tiled, and ambient lighting illuminates the space.
Gong cha storefront interior
Interior view of a Gong cha beverage stall with red and white counter, illuminated signage, staff behind counter wearing mask, promotional display featuring three beverages on shelf, digital screen above counter showing product visuals, printed menu board to left, payment terminal visible.
Gong cha drink held in hand
A person holds a Gong cha iced tea with boba at the bottom. The cup has a red logo with Chinese characters and 'Gong cha' written below it. A red sticker on the lid provides instructions: 'NO STRAW', 'TEA OFF', 'STIR'. In the background, blurred interior of a shopping mall or cafe is visible with a glowing 'Gong cha' sign. People are seen walking around. Bottom left corner has Thai text watermark.
Tea Shop Interior
Interior view of a tea shop with staff working behind the counter. A large digital menu board is mounted above the counter displaying various drink options in Chinese and English. Multiple beverage dispensers are lined up on the wall. Customers are present, one using a phone at the counter. Promotional materials and QR codes are displayed on stands.
Gong Cha storefront interior
Interior view of a Gong Cha tea shop counter with staff preparing drinks. The counter is decorated with red and green holiday garland. A 'WE ARE HIRING' poster is visible on the counter. Above, large illuminated signage reads 'GONG CHA'. In the background, multi-level shopping mall architecture is visible with other stores like Converse and Lipton. Staff are wearing black uniforms and caps.
Hand holding drink cup in plastic bag
A hand holds a red paper cup with "CHUN YANG" branding inside a clear plastic bag. The cup has a logo featuring the Chinese character "春" (chun). In the background, there is a promotional poster with partial menu text including "Oat milk", "Fresh Milk", and "Red bean milk". A potted plant with green leaves sits to the left of a red cylindrical object.
Shopping Mall Interior
Interior view of a multi-level shopping mall with bright lighting, tiled floors, and an escalator leading to upper levels. A neon sign for 'GONG CHA' is prominently displayed on the left. Several people are seated at tables in the foreground. Brand names like 'ODDA', 'LYDIA', and 'HANGOUT' are visible on signage across different levels.
Gong cha Menu Display at Counter
A printed menu display on a counter showing various Gong cha drink options with images and names. Above it is a digital screen displaying 'Welcome To Gong cha' and location information. The setting appears to be inside the shop, not an exterior storefront.
Gong Cha storefront interior view
Interior of a multi-level shopping mall with Gong Cha tea shop on ground floor. Customers sit at wooden tables with red stools, some using phones or eating. A large illuminated sign displays '貢茶' in Chinese characters and 'GONG CHA' vertically in English. The shop has a modern design with black metal frames and white decorative panels. Above, an escalator leads to upper levels where other stores like 'ACTION!' are visible. A person walks past the shop, carrying a phone. No menu boards or printed materials are clearly visible.
Gong Cha storefront interior view
Interior shot of a Gong Cha tea shop inside a multi-level shopping mall. The illuminated "GONG CHA" sign is prominently displayed above the counter. Customers are seen at the service area with staff behind the counter. Visible elements include beverage preparation equipment, disposable cups, and festive decorations like a small Christmas tree. The background reveals multiple levels of the mall with various stores and lighting fixtures.
Coffee in Mall Interior
A close-up of a iced coffee drink with a lid held by a hand, overlooking a multi-level shopping mall interior with glass railings, illuminated storefronts, and shoppers below.
Seoul Garden Interior
Interior view of a busy food court with customers seated at tables, staff working behind counters, and a prominent 'SEOLGARDEN' sign above the entrance. The area features modern lighting, glass partitions with decorative white railings, and multiple people in casual attire. No menu boards or printed materials are clearly visible.
Gong cha storefront interior view
Interior shot of a Gong cha tea shop with red and white counter, illuminated sign displaying 'Gong cha' in English and Chinese characters, promotional posters on easels showing drink options like 'Magical Mint', staff visible behind counter, customer holding a green bubble tea cup with Gong cha logo.
Gong Cha Menu Board
A framed menu board displaying Gong Cha's beverage offerings inside a shopping mall. The board features the slogan 'TEA FIT FOR ROYALTY' and lists various tea drinks with images and names. Background shows mall interior with tiled floors, shoppers, and store entrances.
Chun Yang Shop Front
Interior view of a beverage shop with illuminated red signage reading 'CHUN YANG' above the counter. A large digital menu board displays various drink options in multiple languages. The setting appears to be inside a shopping mall or food court, indicated by surrounding architecture and lighting.
Gong cha storefront interior
Interior view of a Gong cha kiosk in a shopping mall with bright lighting, tiled floors, and an escalator in the background. A large cardboard cutout of a smiling person stands beside the counter. The red and white counter has illuminated signage above it displaying 'Gong cha' in glowing letters. Promotional posters are displayed on easels nearby.
Lychee Series Promotion Poster
A promotional poster for a beverage shop featuring the 'Lychee Series' with illustrations of lychee fruits and three drink options: Coconut Jelly (RM2.00), Lychee Oolong Milk Tea (RM13.90 M / RM13.90 L), and Lychee Oolong Tea (RM13.90 M / RM15.00 L). The poster advertises 5% off from November 15-16, 2023. In background, part of the shop interior is visible including a counter, a staff member wearing a cap, and a coffee machine.
Gong Cha storefront interior
Interior view of a Gong Cha tea shop counter with illuminated signage above the counter. The counter has a black surface, white brick base, and displays promotional materials including a 'Queue Here' sign and a Dolce Coffee advertisement. A staff member is partially visible behind the counter. There are also digital screens and printed menus on stands.
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