June
Very unprofessional service. The spoons for ice cream are all dirty! And the tissue also provided damp and dirty. Not enough coins for the change to customers even though it's only 10 sen. Overall a very very bad experience.
Cold Stone Creamery
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Cold Stone Creamery in Paradigm Mall Johor Bahru
Location: Taman Bukit Mewah, 81200 Johor Bahru, Johor, Malaysia
Paradigm Mall Johor Bahru
Cold Stone Creamery at Paradigm Mall Johor Bahru occupies lot K-11 on the ground floor, at Jalan Skudai, 81200 Skudai. The outlet is listed on the Paradigm Mall JB website, Instagram (@coldstonemy), and TikTok. The Paradigm Mall website lists Cold Stone Creamery at lot K-11, level G, under Food and Beverages. The Instagram page for Cold Stone Creamery Malaysia lists outlets at IOI City Mall, Paradigm Mall JB, and KSL Mall JB. TikTok features content about JB Paradigm Mall Cold Stone, highlighting the vibrant ice cream experience. Cold Stone Creamery is an American ice cream franchise founded in 1988 in Arizona, known for its signature ice cream preparation on a frozen granite stone.
Cold Stone Creamery Paradigm Mall JB serves premium ice cream made fresh on a frozen granite stone. The signature concept involves choosing an ice cream flavour, adding mix-ins (chocolate chips, cookie dough, brownie pieces, nuts, fruit, caramel, fudge), and having the combination hand-mixed on the cold stone surface. Flavours include French Vanilla, Sweet Cream, Chocolate, Strawberry, Cake Batter, Oreo Overload, and seasonal specials. Mix-ins range from candies and cookies to fresh fruit and nut toppings. The menu also includes ice cream cakes, milkshakes, smoothies, and sundaes. The lot K-11 ground-floor location provides an ice cream parlour format with the signature granite stone preparation counter, a display case for ice cream cakes, and a seating area. The hand-mixed preparation is both the product and the entertainment, with staff often singing and performing tricks while preparing orders. Cold Stone Creamery competes with Baskin-Robbins and Haagen-Dazs in JB, differentiating itself through the granite stone preparation and customisable mix-in concept. The K-11 lot at ground level near the entrance provides high foot traffic.
Cold Stone Creamery Paradigm Mall JB opens daily from 10am to 10pm. The outlet is at lot K-11, ground floor.
Cold Stone Creamery Paradigm Mall JB serves premium ice cream made fresh on a frozen granite stone. The signature concept involves choosing an ice cream flavour, adding mix-ins (chocolate chips, cookie dough, brownie pieces, nuts, fruit, caramel, fudge), and having the combination hand-mixed on the cold stone surface. Flavours include French Vanilla, Sweet Cream, Chocolate, Strawberry, Cake Batter, Oreo Overload, and seasonal specials. Mix-ins range from candies and cookies to fresh fruit and nut toppings. The menu also includes ice cream cakes, milkshakes, smoothies, and sundaes. The lot K-11 ground-floor location provides an ice cream parlour format with the signature granite stone preparation counter, a display case for ice cream cakes, and a seating area. The hand-mixed preparation is both the product and the entertainment, with staff often singing and performing tricks while preparing orders. Cold Stone Creamery competes with Baskin-Robbins and Haagen-Dazs in JB, differentiating itself through the granite stone preparation and customisable mix-in concept. The K-11 lot at ground level near the entrance provides high foot traffic.
Cold Stone Creamery Paradigm Mall JB opens daily from 10am to 10pm. The outlet is at lot K-11, ground floor.
Taman Bukit Mewah, 81200 Johor Bahru, Johor, Malaysia
Paradigm Mall Johor Bahru
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–10 pm Tuesday (Today)
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Our Menu
Menu Photos
Ice Cream Menu
Digital menu boards displaying ice cream sizes, flavors, creations, cakes, and shakes.
Ice Cream Menu
Digital menu boards displaying ice cream sizes, flavors, signature creations, cakes, and shakes.
Overall Rating
2.7 / 5
Based on 54 Google reviews
Mall Ranking
Based on customer ratings
food Ranking
Based on customer ratings
Negative Reviews
No negative reviews yet.
Positive Reviews
Elaine
ice cream was delicious and staff were friendly! we went on a weekend night and service was quick. glad to have a satisfying experience at this outlet despite the low ratings.
Peter Tay
Cold Stone Creamery at Paradigm Mall serves rich, creamy ice cream with fun mix-ins. A sweet treat with generous portions and friendly service.
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Photo Gallery
Cold Stone Creamery
Cold Stone Creamery
The exterior of a Cold Stone Creamery shop in a mall. A large digital display on the left shows a close-up of an ice cream sundae in a red cup with the Cold Stone Creamery logo. Above the counter, a prominent sign reads "COLD STONE CREAMERY" with the brand's ice cream cone logo. Below the sign, a row of images displays various ice cream creations in waffle cones. The counter area has glass displays with ice cream and toppings. Tables and chairs are set up in front of the shop.
Cold Stone Creamery
The exterior of a Cold Stone Creamery shop. The prominent sign above the entrance reads "COLD STONE CREAMERY" with the brand's logo. Below the sign, a counter is visible with various ice cream toppings and a cash register. Promotional materials, including a "30% OFF" sign and GrabPay/GrabFood logos, are displayed.
Cold Stone Creamery
The exterior of a Cold Stone Creamery ice cream shop. The shop has a white tiled facade with red accents. Above the counter, a prominent sign reads "COLD STONE CREAMERY" with an ice cream cone logo. Display cases show various ice cream flavors. Seating areas with white tables and chairs are visible in front of the shop.
Cold Stone Creamery
The exterior of a Cold Stone Creamery shop in a mall. The shop has a white tiled facade with red accents. Above the counter, there are digital menu boards. To the left, there is a poster with text that reads "RIR DEEP. ICE CREAM HIGH." To the right, there is a poster with text that reads "HEY, I JUST MET YOU, AND THIS IS CRAZY. SO TAKE MY NUMBER, AND ORDER A TUB FOR LATER." The Cold Stone Creamery logo is visible on the signage above the shop and on posters.
Strawberry Ice Cream Sundae
A close-up studio shot of a strawberry ice cream sundae in a waffle cone bowl. The sundae is topped with fresh strawberry slices, whipped cream, cookie crumbles, and a caramel drizzle. The ice cream is pink and appears to be strawberry flavored. The waffle cone is golden brown and has a grid pattern. The background is white.
Ice Cream Cup
A hand holds a red cup filled with ice cream. The cup has the Cold Stone Creamery logo on it. The ice cream is mint green and topped with two Oreo cookies and a scoop of caramel-colored ice cream. The background is a tiled floor.
Cold Stone Creamery Ice Cream
A hand holds a cup of ice cream from Cold Stone Creamery. The cup is red with the Cold Stone Creamery logo. The ice cream appears to be two flavors, one white and one chocolate. In the background, a brown paper bag with the word "ZIRCONIA" is visible.
Ice Cream Sundae
A close-up shot of an ice cream sundae in a waffle bowl. The ice cream is a light brown color and appears to be peanut butter flavored. It is topped with chocolate syrup, peanut butter swirls, chopped nuts, and pieces of Oreo cookies. The waffle bowl is dipped in chocolate around the rim.
Ice cream in a waffle cone cup
A close-up of a cup of ice cream from Cold Stone Creamery, served in a waffle cone. The ice cream appears to be a cookies and cream flavor, with visible chunks of cookies and cream. The cup has the Cold Stone Creamery logo. The ice cream is placed on a surface with a large, colorful image of ice cream. In the background, a shopping mall interior is visible with escalators and storefronts.
Cold Stone Creamery Ice Cream Cup
A red cup with the Cold Stone Creamery logo filled with ice cream. The ice cream appears to be a vanilla base with red velvet cake crumbles mixed in.
Cold Stone Creamery Storefront
A Cold Stone Creamery store is visible in a mall setting. The store has a counter with ice cream displays and seating areas with tables and chairs. A large advertisement for Cold Stone Creamery ice cream is on the left. In the background, escalators and other mall signage are visible.
Lemon Sorbet
A close-up of a cup of lemon sorbet from Cold Stone Creamery, surrounded by lemons and lemon blossoms. The text "LEMON Sorbet" is prominently displayed at the top, with a "NEW" tag in a yellow burst.
Waffle Cone Ice Cream
A close-up shot of a waffle cone filled with yellow ice cream, topped with whipped cream and drizzled with chocolate sauce. A blue spoon is visible in the ice cream. The waffle cone is served in a red cup with some text visible on it.
Ice Cream Display
A display case filled with various flavors of ice cream. The flavors visible include chocolate, strawberry, vanilla, mint, coffee, and blue bubble gum. Some flavors have labels indicating their names.
Ice Cream Sundae
A hand holds a waffle cone filled with yellow ice cream, whipped cream, and chocolate drizzle. Two black plastic spoons are inserted into the ice cream. In the background, a counter with receipts and a printer is visible.
Pepperoni Pretzel Bites
A close-up shot of pepperoni pretzel bites on a patterned surface. A red and white branded cup is visible in the upper left corner, with the words "STONE" and "COLD" partially visible. A yellow paper wrapper with text is in the upper right corner.
Ice Cream Shop Interior
A view of an ice cream shop with chairs and a menu on a table. Behind the chairs is a display wall with images of different ice cream sundaes in waffle cones. The sunda names visible are "Oreo Overload", "Peanut Butter Cup Perfection", and "Our Strawberry Blonde". The chairs are white with a smiley face design on the backrests. A menu with a close-up image of ice cream is on the table in the foreground.
Cold Stone Creamery Table Display
A table in front of a Cold Stone Creamery store displays a large graphic of two ice cream cones. The graphic features the brand logo and names of two ice cream flavors: 'Our Strawberry Blonde' and 'Bubblegum Yum!'. In the background, the ice cream counter is visible with staff serving customers. Several ice cream cups are displayed above the counter, each with a picture of a different ice cream creation and its name, such as 'Strawberry Banana Rendezvous', 'Oreo Overland', and 'Birthday Cake Remix'.
Fried Pastry
A close-up of a golden-brown, fried pastry with a flaky texture. The pastry appears to be broken into several pieces and is resting on a white paper liner. In the background, a yellow paper bag with cartoon characters and text is visible, along with a red cup that has partial text reading "STONE AMERI". The surface beneath the pastry has a colorful, abstract pattern.
Yellow Ice Cream in a Bowl
A close-up shot of a white bowl containing yellow ice cream with small brown pieces mixed in. The bowl is placed on a surface with a red and yellow striped pattern, and a background image of a waffle and blue ice cream.
Blue Ice Cream in a Cold Stone Creamery Cup
A scoop of bright blue ice cream sits in a red cup with the Cold Stone Creamery logo. The cup has a swirling pattern in a darker red. The ice cream appears to be a single scoop, piled high. The background is plain white.
Cold Stone Creamery Ice Cream
A hand holds a red cup of ice cream topped with nuts and a red sauce. The cup has the Cold Stone Creamery logo. In the background, people are walking in a mall.
Ice Cream in a Waffle Cone
A scoop of cookies and cream ice cream is served in a waffle cone cup. The cup is red with a white swirl pattern and the logo 'COLD STONE CREAMERY' is visible. In the background, a circular menu board displays various ice cream flavors. A stack of white napkins in a blue holder is also visible on the left.
Ice Cream in a Waffle Cone
A close-up shot of a waffle cone filled with yellow ice cream and dark chocolate swirls. The ice cream appears to be melting slightly. A person's shoulder and arm are visible in the background.
Spilled Ice Cream
A cup of pink ice cream with chunks of fruit has spilled onto a brown textured surface. A white spoon rests in the cup. The cup has red and white branding visible.
Food Stall in a Mall
A view of a food stall inside a shopping mall. The stall appears to be serving food, with various containers and utensils visible. People are working behind the counter, and customers can be seen in the background. A sign with "LEVEL G" is visible on a pillar. A white box with red lettering that says "ONE" is in the foreground.
Chocolate Ice Cream with Pecans and Coconut
A close-up shot of a cup filled with chocolate ice cream. The ice cream appears to have chunks of pecans and shredded coconut mixed in. Two blue plastic spoons are visible in the cup.
Ice Cream Cup
A person is holding a red paper cup filled with ice cream and a clear plastic spoon. In the background, a display case filled with various flavors of gelato is visible.
Ice Cream Cups
Three cups of ice cream are on a black counter. One cup is filled with vanilla ice cream. Another cup has vanilla ice cream with a swirl of raspberry or berry topping. The third cup also has vanilla ice cream with a berry swirl. To the left, a clear plastic container holds many small plastic spoons. A black electronic device with a blue stripe is to the right.
Mint Chocolate Chip Ice Cream in a Waffle Cone
A scoop of mint chocolate chip ice cream is served in a waffle cone bowl. The ice cream is light green with dark chocolate swirls and visible chocolate chips. The waffle cone is golden brown and has a textured pattern. The ice cream is in a small red cup with the word "STONE" visible. The background appears to be a table with a printed design.
Ice Cream Sundae
A close-up shot of a yellow ice cream sundae in a waffle cone bowl, drizzled with white cream and chocolate sauce. The sundae is served in a purple cup. Two hands are visible in the background, one holding a white napkin.
Ice Cream Sundae
A close-up shot of a Cold Stone Creamery ice cream sundae in a waffle cone. The sundae features two scoops of ice cream, one appears to be coffee-flavored with chocolate chips, and the other is a pink and white swirl with red crumbles. The waffle cone is golden brown and crispy. The Cold Stone Creamery logo is visible on the cup holding the ice cream.
Cold Stone Creamery
A hand holds a cup of ice cream in front of a Cold Stone Creamery store. The store's sign is visible above, and various ice cream flavors are displayed on the wall behind the counter.
Four Cups of Ice Cream
Four cups of ice cream are arranged in a circular pattern. The cup in the top left contains chocolate ice cream with chocolate syrup drizzled on top. The cup in the top right contains strawberry ice cream with chunks of strawberries. The cup in the bottom left contains a dark gray ice cream with chocolate chips and chocolate syrup. The cup in the bottom right contains yellow ice cream with chocolate syrup and rainbow sprinkles. The cups are placed on a surface with a red and white pattern that appears to be a tablecloth or placemat with the words "COLD STONE" visible.
Chocolate Ice Cream Cup
A cup of chocolate ice cream with chocolate chunks and nuts. The cup has the Cold Stone Creamery logo.
Ice Cream Cup
A cup of ice cream with two flavors, one white with red streaks and another brown, sits on a white napkin. A plastic spoon is in the cup. The cup has red lettering that is partially visible.
Ice Cream Display
A display case filled with various flavors of ice cream. Above the ice cream, there are pictures and descriptions of several specialty ice cream creations. Below the ice cream tubs, there are small signs indicating some of the flavors. The bottom of the image shows the branding for "Cold Stone Creamery".
Cold Stone Creamery Advertisement
A promotional poster for Cold Stone Creamery featuring three ice cream creations in waffle bowls. The text at the top reads "OURS TASTES MUCH BETTER!". Below the ice cream images is the Cold Stone Creamery logo and name.
Cold Stone Creamery Counter
A view of the counter at a Cold Stone Creamery ice cream shop. There are images of ice cream cones and cups displayed on the wall and counter. A woman is visible in the foreground.
Ice Cream Sundae in a Waffle Cone Cup
A hand holds a red cup with the logo "COLD STONE CREAMERY" filled with a strawberry ice cream sundae in a waffle cone. The sundae is topped with whipped cream, strawberry sauce, and pieces of waffle cone. The background shows a grocery store aisle with shelves of products and refrigerated display cases.
Ice Cream Sundae
A close-up shot of a pink ice cream sundae in a chocolate-lined waffle bowl. The sundae is topped with white chocolate chips and served in a red branded cup that says "COLD STONE CREAMERY". The cup is placed on a white surface with red cursive writing that says "Bubblegum Yum!".
Ice Cream Display
A display case filled with various flavors of ice cream. The brand name "COLD STONE" is visible on the front of the display. In the background, there are drinks and other items on a shelf, with signage for "TWG" and "BALL" visible.
Ice Cream Display
A display case filled with various flavors of ice cream. Visible flavors include Chocolate, Cake Batter, Cheesecake, Aloha Pineapple, Butter Pecan, Sweet Cream Red Velvet, Dark Chocolate, Cotton Candy, and Caramel Latte.
Ice Cream Sundae
A close-up shot of a yellow ice cream sundae in a waffle cone, topped with whipped cream and drizzled with chocolate sauce. Two blue plastic spoons are inserted into the dessert. The background is blurred, showing hints of red and yellow.
Ice Cream in a Waffle Cone
A scoop of chocolate ice cream with nuts and chunks of chocolate is served in a waffle cone cup. The cup has the Cold Stone Creamery logo on it.
